Program Integrity Manager - Kentucky - Remote

UnitedHealth Group•Louisville, KY

10h•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. UnitedHealthcare Community & State, part of the UnitedHealth Group family of companies, is looking for an experienced Health Plan Program Integrity / Fraud, Waste and Abuse compliance consultant to join our dynamic Compliance team. The Program Integrity Manager is an individual contributor role responsible for fraud, waste and abuse and specific research leading to best practice policy implementation and vendor/subcontractor monitoring to drive problem/process resolution for the Kentucky Medicaid health plan. If you are live in KY, you will have the flexibility to work remotely as you take on some tough challenges.

Requirements

2+ years of experience in a FWA, investigations, regulatory, compliance, or related role
2+ years of experience working in a government, health care, managed care, insurance or related environment
Experience translating highly complex concepts in ways that can be understood by a variety of audiences
Experience identifying root cause issues and ensuring appropriate corrective action
Intermediate or higher proficiency using MS Word, MS Excel and MS PowerPoint
Driver’s License and access to a reliable transportation

Nice To Haves

Experience auditing medical billing and coding
Demonstrated ability to manage multiple projects and multiple relationships across the matrix
Demonstrated ability to stay organized and use time management skills
Demonstrated ability to work effectively and congenially with employees at all levels
Proven excellent written and verbal English communication skills

Responsibilities

Works to ensure that internal processes are executed, especially related to intersegment responsibilities, for fraud, waste, and abuse (FWA) vendors’ instances of health care FWA by medical profession or insured member
Acts as FWA subject matter expert for Federal and local FWA regulations and subsequent regulatory policy and process implementation
Keeping apprised of current, proposed, and new federal and state regulations / guidelines
Ensures that changes in requirements are included in education and carried out by required audiences
Serves as health plan FWA trainer. Coordinates and supports implementation of FWA training and educational programs with the appropriate business areas and vendors
As necessary, gather and analyze all information and documents related to a FWA investigation
Acts as health plan FWA vendor liaison, i.e., conducts reviews on policies to make sure they are compliant; ensures that vendor processes are executed appropriately; that timelines are met per regulatory fulfillment; sets boundaries for vendors so that accountabilities are clear
Serves as regulatory FWA liaison to the regulatory entities and internally to key FWA organizational partners, including participation in meetings with regulators
Develops and maintains fraud-related policies, e.g., documents the education and hand-offs for the health plan from functional teams as required to meet contractual obligations
Oversees and ensures all required FWA regulatory reporting meets regulatory expectations
Ensures procedures are established to support timely communication and education regarding the fraud program
Ensures that procedures are in place to review and report possible violations in accordance with the reporting requirements as outlined in the FWA Plan. Reviews vendors to make sure that all aspects of FWA are managed and policies are developed where gaps are identified