Program Integrity Specialist
About The Position
The Department of Social Services is seeking a Program Integrity Specialist to join the Child, Family, & Adult Services division. This exempt (salary) position is responsible for conducting investigations related to public assistance fraud, verifying eligibility, and preparing evidence for the prosecution of fraudulent acts. The role involves collecting data, interviewing claimants, and applying Department of Social Services policies and North Carolina's Social Services laws and regulations under general supervision. Mecklenburg County aims to build a supportive and inclusive culture where employees can develop their careers and contribute to a better working world. The Operations, Strategy & Innovation (OSI) division of CFAS focuses on improving service efficiency and effectiveness, utilizing data-informed decision-making to achieve the department's strategic vision. OSI is an innovative team dedicated to enhancing services, identifying best practices, and fostering a positive work environment where staff feel valued and empowered to drive change.
Requirements
- Minimum of two years of intake, case management and/or investigative experience.
- Bachelor’s degree in human services, criminal justice or a related field.
- Ability to obtain Certified Welfare Fraud Investigator Certification within three years of hire.
- May require a valid North Carolina or South Carolina Driver's License
- Intermediate in various computer applications including Microsoft Office Suite
Nice To Haves
- Previous program integrity experience
- NCFAST experience
- Previous Food and Nutrition policy experience
- 5 years of intake, case management and/or investigative experience with public assistance benefits
Responsibilities
- Investigate acts of welfare fraud
- Evaluate and establish fraud claims in all DSS programs
- Collect data and research from state systems, social media sites and other private databases
- Complete home visits and maintain a presence in the community
- Build and maintain relationships with other organizations within the community (CCRI, Section 8, Charlotte Housing Authority, Charlotte Mecklenburg Police, Probation/Parole and Crisis Assistance)
- Monitor social media sites for misuse of government benefits
- Apply Fraud policy to fraudulent cases and calculate overpayments using fraud budgeting policy.
- Work directly with clients, employers and other third-party sources to obtain relevant information for case write-ups
- Work directly with Assistance District Attorney on the prosecution of egregious cases of welfare fraud
- Prepare cases for prosecution and issue warrants for arrest
- Maintain a level of professionalism and have ability to testify in criminal and civil court proceedings
- Investigate cases of missing Work First checks and Food Nutrition benefits
- May be required to staff shelters in the event of a disaster
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
