Program Facilitator

StreetWise Partners • New York, NY

23h • Hybrid

About The Position

StreetWise Partners is seeking a Program Facilitator to lead its 13-week mentoring programs. This role is crucial for driving programmatic and organizational success to support continued growth and scale. The organization's mission is to drive career mobility and help build the workforce of today and tomorrow by expanding access to opportunity through high-impact mentoring, career coaching, and job placement. For over 25 years, StreetWise Partners has supported thousands of adults in New York City and Washington, D.C. on their path to meaningful employment, while also providing employers with access to a capable talent pool. The one-year mentoring program offers customized, individualized support to internship and job seekers, helping them build professional skills, social capital, and a network of advocates for long-term career success.

Requirements

• Commitment to StreetWise Partners' mission of advancing career mobility and financial stability through mentorship and professional development.
• Ability to work one to two evenings per week and attend all scheduled program sessions.
• Comfortable facilitating both in-person and virtual sessions and proficient with common technology platforms (e.g., Zoom, Microsoft Office, Google Workspace).
• Two or more years of experience facilitating workshops, teaching, training, coaching, or leading group learning experiences for adult learners.

Nice To Haves

• Bachelor's degree or equivalent combination of education and relevant experience.
• Excellent facilitation, public speaking, and interpersonal communication skills, with the ability to engage and motivate diverse groups.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities.
• Demonstrated ability to build relationships, foster an inclusive learning environment, and effectively support mentors and mentees.
• Creative problem solver with a growth mindset and a commitment to continuous learning and program improvement.
• Demonstrated professionalism, sound judgment, discretion, and commitment to confidentiality.

Responsibilities

• Facilitate one to two 13-week mentoring programs each quarter, delivering a high-quality experience for mentors and mentees.
• Deliver the StreetWise Partners curriculum through weekly two-hour hybrid workshops (8 in-person and 5 virtual sessions), fostering an engaging and inclusive learning environment.
• Lead small and large group career development activities, including goal setting, resume development, LinkedIn optimization, networking, interviewing, and other workplace readiness topics; stay current on hiring trends and workforce best practices.
• Partner with experienced volunteer co-facilitators, providing guidance and support to ensure consistent, high-quality program delivery.
• Support mentors and mentees throughout the program by answering questions, resolving challenges, monitoring engagement, and providing timely feedback on program expectations and deliverables.
• Partner with the Program Support Lead to ensure participants receive the resources and support needed to successfully complete the program.
• Monitor participant progress, track completion of program deliverables, and provide coaching and feedback to help participants achieve program milestones.
• Contribute to the continuous improvement of the program by recommending enhancements to the curriculum, facilitator resources, and volunteer training based on participant feedback and program outcomes.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree