Program Facilitator

StreetWise PartnersNew York, NY
$3,500 - $3,500Hybrid

About The Position

StreetWise Partners is on a mission to drive career mobility and help build the workforce of today and tomorrow. For more than 25 years, we have expanded access to opportunity through high impact mentoring, career coaching, and job placement, supporting over 25,000 adults on their path to meaningful employment. Our programs connect unemployed and underemployed adults in New York City and Washington, D.C. to life-changing career opportunities, while providing employers with access to a highly capable talent pool that reflects a broad range of backgrounds and experiences. StreetWise Partners’ one year mentoring program delivers customized, individualized support to internship and job seekers. Through one-on-one mentorship, participants build professional skills, social capital, and an expansive network of advocates who open doors and support long term career success. This role will play a critical part in driving programmatic and organizational success to support our continued growth and scale. Join StreetWise Partners in helping to build the workforce of tomorrow.

Requirements

  • Commitment to StreetWise Partners' mission of advancing career mobility and financial stability through mentorship and professional development.
  • Ability to work one to two evenings per week and attend all scheduled program sessions.
  • Comfortable facilitating both in-person and virtual sessions and proficient with common technology platforms (e.g., Zoom, Microsoft Office, Google Workspace).
  • Two or more years of experience facilitating workshops, teaching, training, coaching, or leading group learning experiences for adult learners.

Nice To Haves

  • Bachelor's degree or equivalent combination of education and relevant experience.
  • Excellent facilitation, public speaking, and interpersonal communication skills, with the ability to engage and motivate diverse groups.
  • Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities.
  • Demonstrated ability to build relationships, foster an inclusive learning environment, and effectively support mentors and mentees.
  • Creative problem solver with a growth mindset and a commitment to continuous learning and program improvement.
  • Demonstrated professionalism, sound judgment, discretion, and commitment to confidentiality.

Responsibilities

  • Facilitate one to two 13-week mentoring programs each quarter, delivering a high-quality experience for mentors and mentees.
  • Deliver the StreetWise Partners curriculum through weekly two-hour hybrid workshops (8 in-person and 5 virtual sessions), fostering an engaging and inclusive learning environment.
  • Lead small and large group career development activities, including goal setting, resume development, LinkedIn optimization, networking, interviewing, and other workplace readiness topics; stay current on hiring trends and workforce best practices.
  • Partner with experienced volunteer co-facilitators, providing guidance and support to ensure consistent, high-quality program delivery.
  • Support mentors and mentees throughout the program by answering questions, resolving challenges, monitoring engagement, and providing timely feedback on program expectations and deliverables.
  • Partner with the Program Support Lead to ensure participants receive the resources and support needed to successfully complete the program.
  • Monitor participant progress, track completion of program deliverables, and provide coaching and feedback to help participants achieve program milestones.
  • Contribute to the continuous improvement of the program by recommending enhancements to the curriculum, facilitator resources, and volunteer training based on participant feedback and program outcomes.
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