Program Facilitator

Colorado State University • Fort Collins, CO

4d • $60,000 - $65,000

About The Position

Position Summary: This role oversees the development, maintenance, and technical operations of an online educational program for veterinary professionals. Responsibilities include creating interactive webinars, integrating curriculum, and building a platform for content delivery and revenue collection in coordination with CSU departments. The position collaborates with the Argus Director and CSU teams to market the program, serves as the primary customer contact for support and troubleshooting, and analyzes pilot-year feedback to refine content and improve the program. Full Consideration Date: March 11, 2026 Description of Work Unit: Veterinary Teaching Hospital At the CSU Veterinary Teaching Hospital (VTH) we exist to educate the next generation of veterinarians by providing exceptional veterinary care and service to the community every day. This work unit exists to provide administration and direction of the Veterinary Teaching Hospital and provide a support facility for service to the general public and referring veterinarians. Why work at Colorado State University? CSU was recently ranked first among Colorado-based educational employers and fifth among all in-state employers in Forbes magazine’s “America’s Best Employers by State!” We are looking to add individuals to our team who have the following characteristics: Confidence – they expect success in what they do Compassion – they have genuine care and concern for others Empowerment – they use their knowledge and skills to adjust, change, and improve daily tasks/work for themselves and others Integrity – they are honest, and others trust them Responsibility – they take ownership of decisions and actions Preferred Qualifications Demonstrated understanding of the human-animal bond Experience working in a veterinary medical environment or with veterinary professionals Experience working in academia

Requirements

• Bachelor’s degree in business, organizational management or other related field or degree completed within 6 months of hire.
• Experience designing, organizing, and maintaining online content.
• Experience coordinating virtual programs across multiple time zones and cultures.
• Pre-employment Criminal Background Check (required for new hires)
• Valid Driver’s License
• Essential Services Designation
• Travel

Nice To Haves

• Demonstrated understanding of the human-animal bond
• Experience working in a veterinary medical environment or with veterinary professionals
• Experience working in academia
• Ability to translate complex subject matter into engaging, accessible learning modules
• Familiarity with instructional design principles and e-learning platforms
• Proven ability to manage timelines, deliverables, and cross-functional collaboration
• Skilled in setting priorities and adapting to evolving program needs
• Comfortable working independently and taking initiative to solve problems
• Understanding of how to tailor content for international audiences and veterinary professionals
• Competence in managing digital tools for course delivery, user engagement, and performance tracking
• Ability to troubleshoot basic technical issues and liaise with IT or platform vendors
• Mindset geared toward building scalable, revenue-generating programs
• Ability to monitor program performance and suggest improvements to enhance value
• Strong written and verbal communication skills for working with subject matter experts, stakeholders, and clinic partners
• Comfortable gathering feedback and incorporating it into program updates

Responsibilities

• Design, build, and maintain the Argus Institute’s virtual education platform by translating curriculum into interactive webinar formats, developing user-centered learning tools, and implementing secure systems for content delivery, registration, and revenue collection to ensure reliable, scalable program operations.
• Administer and continuously improve platform performance by monitoring site functionality, resolving technical issues, managing upgrades, and aligning the system with emerging technologies and industry standards so the program can deliver uninterrupted, high-quality virtual education.
• Provide technical onboarding, training, and support to faculty, staff, and participants by creating documentation, troubleshooting user issues, and ensuring all users can effectively access and utilize the platform to deliver and receive instruction.
• Support marketing and outreach operations by partnering with the Argus Institute Director to manage digital infrastructure for promotions, distribute online content, optimize platform visibility, and ensure technology supports audience engagement and program growth.
• Coordinate cross-functional projects and initiatives by collaborating with faculty, internal teams, and external partners to implement new features, streamline workflows, and support program-wide operational needs tied to virtual education and outreach.
• Represent the program and support outreach efforts by traveling to events, conducting site visits, and engaging with partners and stakeholders to expand the program’s reach and strengthen external relationships.
• Perform other related duties as assigned to support Argus Institute operations and evolving program needs.

Benefits

• Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service.
• With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
• Review our detailed benefits information here.
• Explore the additional perks of working at CSU here.
• For the total value of CSU benefits in addition to wages, use our compensation calculator.
• Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level