Program Director

Canadian Addiction Treatment Centers • Markham, ON

24d • Hybrid

About The Position

The Program Director is responsible for planning, coordinating, and overseeing multiple related projects to ensure they align with organizational goals and deliver measurable business value. This role reports to the CEO and provides strategic oversight, manages interdependencies, mitigates risks, and ensures programs are delivered on time, within scope, and on budget. The ideal candidate is a strong communicator, collaborator, and presenter who can balance strategic thinking with hands-on execution.

Requirements

• Proven experience managing complex, cross-functional initiatives.
• Strong knowledge of program and project management methodologies (e.g., Agile, Waterfall, Hybrid).
• Excellent leadership, communication, and stakeholder management skills.
• Demonstrated ability to manage budgets, timelines, and resources effectively.
• Experience leading organizational change or large-scale transformation programs.
• Strong communication skills and experience implementing large-scale projects across cross-functional teams.
• Ability to translate strategic direction into clear operational priorities.
• Strong judgment, decision‑making, and conflict‑resolution skills.
• Ability to manage multiple priorities while meeting operational timelines.
• Strong organizational, planning, and analytical skills.
• Strong PowerPoint presentation and business analytics skills.
• Confidentiality, ethics, and strong self-governance are a must.
• Bachelor’s degree in Business Administration, Project Management, or a related field (or equivalent experience).
• 5-8 years of experience in program or project management.
• Relevant technical certifications (e.g., Microsoft.).

Nice To Haves

• Experience in healthcare is an asset.
• Master’s degree or professional certification (e.g. PgMP, PMP) preferred.

Responsibilities

• Lead the planning, execution, and delivery of one or more programs composed of multiple projects.
• Define program objectives, scope, timelines, milestones, and success metrics.
• Align program outcomes with organizational strategy and business priorities.
• Coordinate cross-functional teams, vendors, and stakeholders to ensure cohesive execution.
• Manage program-level risks, issues, dependencies, and change initiatives.
• Monitor progress, budgets, and resource allocation; adjust plans as needed.
• Develop and maintain program documentation, dashboards, and executive-level reporting.
• Facilitate governance forums, status meetings, and decision-making processes.
• Ensure projects follow established project management methodologies and standards.
• Drive continuous improvement by identifying efficiencies and capturing lessons learned.

Benefits

• Group Benefits Plan for you and your family along with Employee Assistant Programs through TELUS Health, discounted GoodLife fitness memberships, paid time off for vacation, wellness days for illness, and mental health, and bereavement.
• Professional Development, Lunch & Learn Sessions and access to 100+ courses within the Company’s Learning Management System.
• Retirement Savings Plan (RRSP/DPSP).
• Service Recognition Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior