Program Director

Wayside Youth & Family Support Network•Waltham, MA
•$70,000 - $75,000

About The Position

The Program Director leads the Parent-Peer Partnership Program, managing a team of Family Support Specialists, Peer Support Specialists, and a Coordinator of Mentoring Art. The team uses lived experience to support youth and families, help people navigate systems, and promote stability and recovery. Program services include individual peer support; parent and family guidance and advocacy; support groups and recreational and skill-building opportunities for young adults; support groups for parents and caregivers; self-care and psychoeducation workshops; art; community education; and consultation with professionals. The director oversees program development, staffing, supervision, finances, documentation, reporting, service utilization, and outreach. The role also involves agency-wide group supervision responsibilities, community engagement, and collaboration with internal and external programs and agencies.

Requirements

  • Be the parent of a youth who has been involved in the mental health system.
  • High school diploma.
  • At least two years of experience in a management role, with demonstrated administrative and supervisory ability.
  • Excellent communication skills.
  • Excellent organizational skills.
  • Knowledge of special education laws, legal issues, health care insurance and systems, and DMH programs and resources.
  • Knowledge of organizing and facilitating groups.
  • Ability to recognize and respond to signs of trauma in family support workers and peer workers.
  • Ability to recognize and respond to signs of trauma in young adults and caregivers.
  • Ability to recognize and respond to signs of suicidality in young adults and caregivers.

Nice To Haves

  • College degree (preferred, but not required).

Responsibilities

  • Oversee creative programming development, including parent and caregiver support services, peer support services, Greenhouse Graphics services, and growth strategies.
  • Supervise program staff.
  • Oversee agency-wide monthly group supervision for Family Partners and Family Support Specialists, and agency-wide monthly group supervision for Peer staff.
  • Act as liaison to the DMH Northeast Child & Adolescent Director and DMH Central Child & Adolescent Director.
  • Attend community engagements and consultations, including System of Care Meetings, Transitional Age Youth meetings, and Successfest.
  • Monitor, review, and manage program expenses.
  • Monitor and analyze documentation, reporting, and service utilization.
  • Coordinate with the Director of Communications & Development to develop the program’s marketing, advertising, and promotional plans and materials.
  • Hire, train, and manage personnel issues.
  • Collaborate and coordinate with internal Wayside programs and external programs and agencies to increase service delivery.

Benefits

  • Tuition and training reimbursement.
  • PTO package including 3 wellness days.
  • 9 paid holidays.
  • Up to 3 weeks of vacation in the first year.
  • Free training and CEUs.
  • Medical benefits.
  • Financial health supports.
  • Career development opportunities.
  • $2,000 sign-on bonus, paid in two installments and prorated for part-time employment.
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