Program Director

Youth Advocate Programs, Inc.•North Charleston, SC

10d

About The Position

Program Director is responsible for the overall administration of the Columbia County Program. This includes the provision of participants services, personnel management, and budget management.

Requirements

Bachelor's Degree is required with relevant experience
Minimum One (1) year of experience in community-based agency program is acceptable except for programs where the referring authority requires a specific degree.
Experience working with at-risk youth and families
Strong verbal and written communication skills
Proficiency in Microsoft Office 365
Excellent written and verbal communication skills
Ability to multi-task, prioritize, and meet deadlines in a fast-paced environment
Reliable transportation, driver's license, and current auto insurance coverage is required.

Nice To Haves

Master’s Degree preferred.
Knowledge of electronic health records (EHR) systems is a plus.
Some understanding of insurance, and third-party billing is helpful.
Bilingual (Spanish speaking) is a plus.

Responsibilities

Responsible for all services provided to participants and their families who are referred to the program. Ensure that all participants receive the appropriate number of hours, contacts, services, specified monies, and activities as required by contract with the referring authority or the third-party payor. Ensure that all services have been authorized or reauthorized by the referring authority or third-party payor.
Oversee the intake process including interviewing referrals and appropriate family members along with referring authority staff. In conjunction with the participants and family ensure that a service or treatment plan that meets the individual needs of the participants and family is developed and implemented. Such plans must be strength-based using the wraparound plan model.
Monitor service delivery provided by staff and ensure that staff implements the goals in the service or treatment plans, as well as implement any revisions to the plan that result from changing needs or case reviews.
Identify, recruit, hire, train, monitor, and supervise all direct service professional and administrative staff in the local program, following the YAP, Inc. Personnel Policies, and procedures, including the matching zip code policy for recruiting direct service staff whenever possible. Ensure that staff qualifications meet those imposed by the referring authority or third party payor.
Provide direct service professional personnel with staff development and training sessions as required by YAP, Inc. policies. Promote staff development including the provision of cross-training among staff.
Conduct staff meetings and training sessions for program personnel. Attend staff meetings and training as assigned by Regional Director
Assist staff in creative problem solving, including securing needed professional resources for participants and their families. Ensure that activities for participants and their families involve education, employment, social, and other areas of need. Develop plans for discharge which include community linkages that will support the participants and family after termination of service.
Ensure that all required timelines and due dates are met. This includes submission of all administrative, fiscal, and billing documents and database information to the Support Center for processing and all reports and documents that are required to be submitted by referring authorities and third-party payors.
Manage the local program with budget parameters.
Identify new opportunities and new projects to assist in the growth and development of YAP, Inc. Programs and Services.