Program Director

Samaritan Daytop Village•New York, NY

1d•Onsite

About The Position

Under the general direction of the Senior Director and/or AVP or VP of Transitional Housing, the Program Director is responsible for the overall clinical management and administrative operations of assigned program(s). The role oversees employee performance, the quality of clinical services, site upkeep and safety, achievement of program goals, and communications between program employees and agency administration. The position also manages shelter services and supports the development and improvement of treatment services.

Requirements

Associate degree.
15+ years of progressive experience working with the homeless population.
10+ years of experience supervising social service/human services staff in shelter, transitional housing, or permanent supportive housing.
Experience working with the NYC Department of Homeless Services (DHS) or a similar city-operated organization.
Strong leadership and effective management skills.
Ability to implement and monitor policies and procedures in accordance with agency guidelines.
Knowledge of federal, state, and local laws and regulations governing substance abuse treatment programs.
Good analytical, organizational, and problem-solving skills.

Responsibilities

Supervise and monitor the therapeutic environment to ensure behavioral guidelines are followed and interpersonal relationships remain positive.
Monitor the quality, effectiveness, and efficiency of shelter services and the safety of the environment of care.
Manage program services, improve existing services, and develop treatment components to meet the needs of persons served.
Assess needs and ensure program objectives are met.
Help develop, implement, and deploy agency policies and procedures.
Provide clinical and administrative supervision to program staff.
Interview, hire, train, appraise, discipline, and potentially terminate subordinate staff.
Provide administrative supervision for plant operations and ensure a safe and secure environment of care.
Ensure clinical staff maintain accurate, complete, and timely records that comply with regulatory standards and agency policies and procedures.
Ensure program staff uphold the agency Code of Conduct/Code of Ethics and comply with applicable laws, regulations, and agency requirements, including 42 CFR confidentiality and HIPAA privacy and security regulations.
Interface with other department and clinical program directors to meet program and agency goals and objectives.
Plan, develop, and conduct in-service training to maintain and improve staff competencies.
Keep Executive Management informed about the program and prepare status reports as required.
Participate in internal Management/Quality Improvement committees.