Program Director, Shady Oaks West

Lutheran Social Services of Illinois•Homer Glen, IL

95d

About The Position

Lutheran Social Services of Illinois (LSSI) is a not-for-profit organization serving people and communities across Illinois. The Program Director, Shady Oaks West, plans, directs, and coordinates program activities in accordance with agency standards and the requirements of licensing and accrediting bodies. This is a full-time role with a Monday-through-Friday schedule and on-call responsibilities. The Program Director ensures regulatory compliance, maintains staffing and schedules, oversees client plans and coordinated services, and ensures adherence to organizational policies and procedures. The role also evaluates program effectiveness, manages the program budget, oversees required documentation, and supervises, trains, supports, and evaluates assigned staff. The position requires professional and respectful conduct in interactions with clients, families, colleagues, and partner organizations.

Requirements

High school diploma or equivalent required.
Nursing Home Administrator License, or ability to obtain it within 12 months of hire.
At least one year of experience working with individuals with developmental disabilities.
At least two years of managerial or supervisory experience.
Experience developing and implementing policies, systems, and procedures.
Understanding of applicable rules and licensure requirements.
Experience making decisions and planning, directing, and controlling work.
Ability to communicate clearly and comprehensibly, verbally and in writing.
Strong organization, presentation, and computer skills, including Microsoft Office (Outlook, Teams, Word, Excel, and PowerPoint) and related software.
Background check clearance required.
Valid driver’s license in good standing in the state of residence.
Access to reliable transportation.
Valid Illinois statutory-minimum liability insurance coverage for bodily injury and property damage.

Nice To Haves

Bachelor’s degree in social work, occupational therapy, speech pathology, education, special education, registered nursing, or a human-service-related field.
QDIP certification.

Responsibilities

Ensure compliance with applicable rules and requirements of licensing bodies, including DPA, DHS, IDPH, HBWS, and COA.
Define and maintain staffing requirements, schedule staff according to program needs, and respond to call-offs or other staff-reported emergencies.
Develop and monitor implementation of each client’s personal plan.
Facilitate integration and coordination of client services.
Ensure compliance with organizational policies, systems, and procedures.
Evaluate program effectiveness in relation to objectives and budgets.
Develop, implement, and manage accountability for program budgets.
Ensure timely completion of required reports and documentation.
Provide direct supervision, training, support, review, and evaluation for assigned staff.
Demonstrate professional, positive, and ethical conduct, treating clients, families, LSSI workforce members, and collaborative organizations and individuals with dignity, respect, honesty, and fairness.