Program Director
About The Position
Millions of healthcare professionals depend on the technologies and services you’ll support as a Director of Fiscal Agent Operations at GDIT. Here, you’ll be empowered to turn obstacles into action. Join us on the frontlines of health IT and make an impact on the health of our military and our nation. At GDIT, people are our differentiator. As a Director of Fiscal Agent Operations, you will help ensure today is safe and tomorrow is smarter. Our work depends on Director of Fiscal Agent Operations joining our team to ensure the successful operation of the program, meet customer objectives, achieve monthly service level commitments to the customer, adapt the program to meet the evolving needs of the customer through collaboration with customer executives using the contractual change management process, and handle performance escalations from program stakeholders. The NCMMIS program built and operates the NCTracks system, a multi-payer claims adjudication system for the State of North Carolina and is the Medicaid fiscal agent for NC DHHS. The Director of Fiscal Agent Operations is second in command for NCMMIS program; leader of fiscal agent operations functions; assumes Executive Account Director (EAD) responsibilities when EAD is away or not available. The Director of Fiscal Agent Operations is also the senior subject matter expert with an in-depth working knowledge of the NC Medicaid and Health Choice Programs acting as a resource for fiscal agent operations areas of the program subordinate to this position and to the Applications Services Group as required in the development and validation of business requirements for system enhancements. This position is responsible for the financial performance of the areas of the program reporting to the position taking an active role in planning, budgeting, and optimizing the financial performance of the program.
Requirements
- Master’s degree or equivalent combination of education and experience is required.
- Knowledge of Medicaid and Health Choice programs, preferably in North Carolina
- Fourteen or more years of experience related to health care administrative management.
- Ten or more years of experience in State Medicaid
- Over 5 years of leadership experience in a large organization
- Experience in customer interaction to help bring solutions to their business challenges
- PMI PMP Certification or commitment to achieve certification
- Strong human relations skills to select, develop, coach, and mentor employees
- Building High Performance Team
- Collaboration
- Communication
- Leadership
- Provider Enrollment
Responsibilities
- Ensure the successful operation of the program
- Meet customer objectives
- Achieve monthly service level commitments to the customer
- Adapt the program to meet the evolving needs of the customer through collaboration with customer executives using the contractual change management process
- Handle performance escalations from program stakeholders
- Assume Executive Account Director (EAD) responsibilities when EAD is away or not available
- Act as a resource for fiscal agent operations areas of the program subordinate to this position and to the Applications Services Group as required in the development and validation of business requirements for system enhancements
- Responsible for the financial performance of the areas of the program reporting to the position
- Take an active role in planning, budgeting, and optimizing the financial performance of the program
Benefits
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
- Variety of medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available
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What This Job Offers
Job Type
Full-time
Career Level
Director
