Program Director

State of Indiana•Indianapolis, IN

4d•$53,222•Onsite

About The Position

The Indiana Office of Administrative Law Proceedings (OALP) was established as a new state agency in 2020 to provide a central and independent hearings process for administrative cases with different Indiana State agencies. OALP has a staff of administrative law judges (ALJs) who hear disputes between certain state agencies and persons aggrieved by that agency’s action, as well as a team of Legal Assistants (LAs) who assist our ALJs with case management and data. Some of the state agencies for which OALP hears cases include the FSSA, the Department of Child Services (DCS), and the Bureau of Motor Vehicles (BMV). The mission of OALP is to provide efficient, effective, and impartial adjudicatory processes for Indiana’s citizens and agencies. The Deputy Clerk of Courts is required to demonstrate comprehensive knowledge of administrative processes related to the OALP’s case management systems (CMS). This includes understanding the CMS functions, maintaining OALP case files and dockets, processing new cases and filings, arranging proceedings, and producing case records for judicial review/record requests. The Deputy Clerk of Court will also be responsible for managing a team of Legal Assistants, creating and implementing policies and procedures, and training OALP staff on case management policies and procedures. The position will assist the Clerk of Courts with oversight of legal support, as well as any other duties as assigned.

Requirements

Specialized knowledge in program subject matter obtained through experience and/or education.
Specialized knowledge of program area including pertinent rules and regulations.
Extensive knowledge of all source materials and references including federal and state laws governing the programs.
Ability to develop and implement new principles and policies and discern any far-reaching implications.
Ability to communicate orally and in writing.
The ability to apply general rules to specific problems to produce answers that make sense.
Ability to work effectively with a wide variety of stakeholders.
Working knowledge of accounting and budget principles.
Ability to delegate work, set clear direction, and manage workflow.
Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.
At least 7+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

A degree is not required.

Responsibilities

Establish program objectives, KPIs, and actions to achieve them.
Develop, update, and monitor all policies and procedures related to the program area.
Interpret and explain policies, rules, regulations, or laws to leadership or customers.
Implement corrective action plans to solve program problems.
Analyze, prepare, and disseminate monthly and annual program reports.
Review budget and make budgetary recommendations to improve the program area finances.
Ensure program requirements meet federal and state policies and grants compliance.
Assist in the development and train employees or agency consultants on program requirements and usage.
Coordinator and deliver communication plans and communications.
Serve as a liaison between agency and other state and federal agencies.
Serve on management committees or other governing boards.
Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees.
Ensure work adheres to quality standards, deadlines, and proper procedures.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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