Program Director

Sevita•Rancho Cordova, CA

23h•Onsite

About The Position

As Program Director, you will be responsible for overseeing all services delivered within the Host Home program as well as supervising the providers and individuals served. This role requires an experienced QIDP professional with management ability and the energy and focus to run a thriving Host Home program.

Requirements

Bachelor's degree in Human Services
Five years of related experience with the following exceptions: Ohio: 1 year of experience, Pennsylvania: 2 years of experience
Additional education, licensure, or experience where required by state regulatory authorities
Current driver's license, car registration, and auto insurance if driving on behalf of the company or providing transportation to individuals receiving services
Self-motivated and detail-oriented with ability to multi-task
Strong analytical skills with the ability to collect information from different sources
Demonstrated ability to motivate team and drive results to meet goals

Nice To Haves

Master’s degree preferred
QMRP, QIDP, or QDDP certification preferred

Responsibilities

Act as the QIDP when required; write and approve individual program plans; train and assist Program Supervisors with implementation of plans across all shifts
Periodically audit individual records and other program documentation for accuracy and completion
Conduct progress meetings and regular reviews as appropriate or determined by the interdisciplinary team; provide and approve written progress reviews
Oversee licensing compliance for program services and supports; assure timely and accurate program documentation; implement compliance plan; manage individual rights implementation
When applicable, implement system and oversee management of individual’s funds and property; assure security and accuracy; audit, monitor, and review individual’s financial accounts
Implement proactive strategies to reduce or eliminate serious incidents; take immediate steps to correct potential safety concerns and limit the potential for continued concern or incident; review all incidents and direct appropriate response; ensure timely incident reporting
Maintain and foster communication and relationships with individuals, families, case managers, managed care contractors, and other stakeholders; monitor customer satisfaction and implement improvement strategies; advocate on behalf of individuals receiving services
Communicate with the general community, neighbors, competitors, and other outside organizations
Maintain and foster positive relationships with applicable government authorities and referral agencies
Participate in building relationships with local legislators and government officials; make political contacts and advocate on behalf of the industry, company, and persons receiving services
Assist with recruitment and interviewing of all staff; hire Program Supervisors and Mentor Recruiters in consultation with Area Director; approve hire of Program Services Clinical Coordinators and other staff members
Direct and supervise the Program Supervisors and Mentor Recruiter; oversee indirect staff members
Organize and implement on-site orientation and training for assigned programs; monitor training compliance and documentation; design and monitor program schedule
Conduct annual Program Supervisor and Mentor Recruiter evaluations in consultation with Area Director; review and approve annual Program Services Clinical Coordinator and other staff evaluations
Coach employees, correcting or directing employee behavior where required; recommend and participate in decisions regarding discipline and termination in consultation with Area Director and Human Resources; handle termination of Program Services Clinical Coordinators and other staff members as necessary
Oversee employee safety and workers’ compensation programs; monitor compliance; assist in returning employees to work; implement, oversee, and train employees about safety
Conduct monthly staff meetings; attend monthly regional meetings
Maintain business performance and meet annual growth plans; assist with new start or other core development initiatives as assigned
Promote relationships with families, case managers, and other stakeholders; identify opportunities by following industry trends and responding to payer need
Direct program strategy to manage census, maintain occupancy, improve daily attendance, and/or maximize utilization
When applicable, approve purchase of food, supplies, and equipment; review and monitor monthly invoices for accuracy and budgetary compliance
Oversee census, attendance information, or other required documentation to ensure accurate billing; monitor utilization between authorization and provision of services and supports
Monitor staffing hours for budgetary compliance
May direct the recruitment of Mentors, coordinate pre-service education of providers, conduct assessments during the assessment and final home certification, facilitate the matching process, ensure compliance with the annual recertification of homes
Ensure that all Host Homes meet company standards as well as those of the funder; ensure appropriate matching of individuals served with the appropriate independent contractor-provider
Oversee the coordination of program services for the individuals receiving services, their families, and providers; provide support and guidance to ensure that the intervention, goals, and objectives as formalized in the Consumer Program Plans consistently meet the preferences and needs of the individual receiving services.