Program Director - The Little Gym of Issaquah

The Little Gym•Issaquah, WA

About The Position

The Program Director at The Little Gym of Issaquah leads the curriculum and teaches gymnastics classes using the company’s curriculum and teaching methods. The role reinforces The Little Gym’s core values, mission, and philosophy, and communicates program information accurately and professionally to staff and customers. The Program Director works with the leadership team to support staff and deliver high-quality classes, provide an excellent membership experience, and help the Gym Director assess business indicators related to enrollment and finances. The position also includes publicizing programs and events, responding to inquiries across phone, text, email, voicemail, Instaply, and walk-ins, and keeping equipment and the facility clean and safe. The role suits someone who enjoys working with children and families, likes teaching and play, and can balance an upbeat manner with professionalism and responsibility. The franchise provides training and opportunities for professional growth. The job is offered by Somersault Operating, the franchisee; hiring decisions are made by its management.

Requirements

  • Enjoy teaching and working with children and their parents.
  • Be able to balance a fun, playful approach with professionalism and completing work responsibilities.
  • Provide professional, personal, and compassionate customer service.

Nice To Haves

  • Background in child development, physical education, and/or gymnastics.

Responsibilities

  • Reinforce and lead The Little Gym’s core values and mission, understand its philosophy and programs, and communicate information accurately and professionally to staff and customers.
  • Teach gymnastics classes using the company’s curriculum and teaching method.
  • Develop, grow, and maintain a fun and professional work environment for staff.
  • Lead the curriculum for the team and work with the leadership team to support high-quality instruction.
  • Share information about programs and events and bring the curriculum to life for prospective and current customers.
  • Provide outstanding customer service and membership experiences.
  • Assist the Gym Director with studying, maintaining, and assessing business indicators to support enrollment and financial growth.
  • Respond to phone calls, texts, emails, Instaply messages, voicemail, and walk-in inquiries.
  • Clean equipment and maintain a clean and safe environment.

Benefits

  • Sick time off
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training and development
  • Vision insurance
  • Training and opportunities to pursue professional goals
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