Program Director

Liberty Resources • Syracuse, NY

7d

About The Position

Liberty Resources is seeking a Program Director to support its Short-Term Crisis Residence Program. The role supports individuals experiencing challenges in daily life that create a risk of escalating symptoms that cannot be managed in their home and community environment. The Program Director works with staff to provide peer support, health and wellness coaching, relapse prevention planning, wellness activities, family support, conflict resolution, and other needed services.

The Program Director coordinates daily program activities, supervises staff, maintains a friendly, safe, and supportive home-like environment, and coordinates with clinical treatment providers, care coordinators, and managed care companies. The role provides oversight of Plans of Care and ensures that program services meet applicable Health and Recovery Plan (HARP) Adult Behavioral Health Home and Community Based Services (HCBS) Short Term Crisis Respite regulations.

Requirements

• Three to five years of management experience working in a social service or related setting.
• Excellent interpersonal skills.
• Ability to interact professionally with staff, consumers, and other stakeholders.
• Ability to assess priorities, manage a variety of activities in a time-sensitive environment, meet deadlines, and maintain attention to detail and quality.

Nice To Haves

• Experience with Peer/Recovery services.
• Qualified Health Professional credentials as a licensed social worker, alcoholism counselor, mental health counselor, or rehabilitation counselor.

Responsibilities

• Coordinate the day-to-day activities associated with managing the Short-Term Crisis Respite program.
• Supervise assigned staff in teaching individuals to view crises differently and use wellness tools to prevent future crises or reduce their intensity so individuals can transition back to their permanent residential setting.
• Ensure a friendly, safe, and supportive home-like environment.
• Collaborate and coordinate with clinical treatment providers and care coordinators to determine continuation of necessary care and recommend modifications to an individual's Plan of Care.
• Establish working relationships with Managed Care Companies and obtain service authorizations as needed.
• Supervise staff in the day-to-day implementation of high-quality program services.
• Interpret and implement HARP Adult Behavioral Health Home and Community Based Services (HCBS) Short Term Crisis Respite regulations, including ensuring an HCBS assessment is completed and length-of-stay limitations are followed.
• Provide oversight of the Plan of Care.
• Ensure staff receive the training and support required to meet performance expectations.

Benefits

• Competitive compensation and paid time off package.
• Medical, dental, and vision coverage.
• 401(k) retirement savings plan.
• Continuing education opportunities.
• Public Service Loan Forgiveness (PSLF) eligibility.
• Collaborative and supportive team atmosphere.
• Family-friendly workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed