Program Director

FORTUNE SOCIETY INC•New York, NY

8d•$75,000 - $75,000•Onsite

About The Position

To perform this role successfully, the Program Director must be able to execute all essential responsibilities effectively. The Program Director oversees multiple interrelated projects, ensuring they align with organizational objectives and deliver measurable value through strategic planning and coordination. Reporting to the Senior Director, the Program Director is accountable for the oversight and delivery of case management services within the permanent supportive housing program.

Requirements

Bachelor’s degree, master’s degree preferred.
Minimum of five years of supervisory experience in a similar setting working with underserved and justice-impacted populations.
Strong knowledge of case management practices and housing support resources for individuals with criminal justice involvement.
Excellent verbal and written communication skills.
Strong organizational, leadership, problem-solving, and follow-up abilities.
Proficiency in Microsoft Word, Excel, and related computer applications.
Ability to motivate, engage, and support disenfranchised populations in accessing needed social services.
Valid driver’s license with a safe and reliable driving record.

Nice To Haves

We seek talented, dedicated individuals from all walks of life who are strongly committed to this mission.
Relevant personal experience is a plus.

Responsibilities

Oversee day-to-day operations of Case Managers, Senior Case Managers, and Clinical staff.
Maintain, develop, and implement strategic operational systems that will enhance programmatic reports and evaluation.
Ensure quality and detailed documentation.
Facilitate weekly community meetings, which require the ability to work one evening per week.
Review referrals for placement within congregate housing.
Collaborate with HRA, DOHMH, OTDA, emergency, and transitional housing programs.
Ability to present at Fortune Society and funder events on effective housing outcomes and best practices.
Act as liaison internally within Fortune to ensure continuity of treatment
Research, evaluate, and maintain linkage agreements with outside client service resources.
Ensure effective coordination, evaluation, and continuous improvement of program operations
Develop and maintain growth-oriented strategies that increase housing stability and programmatic efficacy.
Conduct individual supervision sessions with staff and facilitate group staff meetings as needed.
Develop and coach high-performing team members, empowering them to increase their responsibility, span of control, and overall performance.
Provide 24/7 on-call support for emergencies.
Perform other related duties as assigned.