Program Director

JLL • Los Angeles, CA

3d • Onsite

About The Position

The Program Director serves as the executive-level program oversight authority for high-value capital project portfolios across assigned regional markets, with single-point accountability for cumulative portfolio spend ranging from $100 million to $500 million or more. Operating within a two-tiered delivery model, the role provides strategic governance, financial control, and client relationship management across multiple concurrent, high-complexity capital initiatives. These include core and shell developments and ground-up projects with individual budgets ranging from $30 million to $100 million or more. The Program Director directs regional PM leads and local project management support teams responsible for day-to-day field activities.

The position oversees strategic execution, financial reporting and forecasting, portfolio governance, client relationships, standardized delivery processes, risk mitigation, and safety standards. It also safeguards key operational milestones, including the time buffer between Contractor Handover and First Day of Business (FDOB). The position is on-site in Los Angeles, California, or Seattle, Washington, and does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

• Bachelor's degree in Architecture, Engineering, Construction Management, or Business Administration.
• 12–15+ years of experience leading large-scale corporate real estate capital programs, ground-up developments, and tenant improvement portfolios.
• Proven track record directing multi-disciplinary teams and managing local PM sub-consultants.
• Demonstrated experience maintaining client executive relationships at the Director and senior program level.
• Advanced expertise in master scheduling tools such as Primavera P6 or MS Project.
• Experience with financial modeling and program-wide budget and cost forecasting.
• Proficiency in contract administration, including familiarity with GPMA Exhibit E-2 frameworks.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Master's degree in a related field.
• Hands-on experience with e-Builder or comparable program management software.
• Familiarity with Technical Due Diligence (TDD) processes and standardized project intake playbooks.
• Working knowledge of Value of Work Done (VOWD) and Monthly Cost Report (MCR) methodologies.
• Experience operating within a two-tiered program/local delivery model.
• Exposure to municipal approval processes and construction risk and safety compliance standards.
• Background in commercial risk management across multi-market regional portfolios.

Responsibilities

• Direct strategic program execution of major capital initiatives and ground-up developments across regional portfolio hubs.
• Serve as the primary escalation point for complex project risks, schedule critical paths, municipal approvals, and contractor disputes across the portfolio.
• Manage client executive relationships, portfolio fee structure alignment, and overall account governance.
• Oversee program-wide budget forecasting, Monthly Cost Reports (MCR), Value of Work Done (VOWD) tracking, and financial baselines.
• Establish standardized playbooks for project intake, design reviews, Technical Due Diligence (TDD), and contractor procurement.
• Enforce risk mitigation guidelines and safety standards across local delivery partners and general contractors.
• Safeguard operational milestones, including the buffer between Contractor Handover and First Day of Business (FDOB).
• Direct regional PM leads and local project management support teams responsible for day-to-day field activities.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid time off and company holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Senior