Program Director

Saint Joseph's Medical Center•Staten Island, NY

5d•Onsite

About The Position

The Program Director is responsible for the daily operation and management of Rainbow Environmental Services (R.E.S.), including work order completion, contract procurement and negotiation, interoffice mail and inventory delivery, vending services, property management, and environmental services. The role supervises staff, coordinates schedules and service coverage, supports staff in completing assigned tasks, and ensures required records and documentation are accurate and submitted on time. The position also contributes to program planning, staff training, contract development, inventory management, and quality and safety initiatives. The Program Director represents the department and hospital at appropriate meetings and conferences and follows SJMC and departmental policies, including those concerning infection control, patient safety, confidentiality, patient rights, disaster protocols, and fire prevention. The role is located in Staten Island, New York.

Requirements

High school diploma or GED required.
Minimum of two to three years of supervisory experience.
Minimum of one year of sales experience.
Strong clinical skills.
Strong supervisory skills.
Strong sales and negotiation skills.
Strong problem-solving and conflict-resolution skills.
Ability to work in a busy, changing, multitasking environment.
Understanding of construction processes and maintenance work.
Excellent written and verbal communication skills.
Excellent interpersonal and organizational skills.
Excellent computer skills, including proficiency with data reporting systems, Microsoft Outlook, Word, and Excel.
Working knowledge of medical and/or behavioral health care environments and terminology.
Ability to use and maintain a smartphone.
Valid driver's license required.

Nice To Haves

Associate, bachelor's, or Bachelor of Science degree preferred.

Responsibilities

Supervise Rainbow Environmental Services staff and support them in completing assigned tasks.
Ensure staff complete work orders and submit required paperwork and documentation accurately and on time.
Participate in planning and developing program elements for Rainbow Environmental Services.
Distribute work orders to staff and manage their completion.
Create and administer staff training modules to improve staff aptitude and performance.
Monitor staff punctuality and clock-in/clock-out practices, and submit staff hours, vacation, and sick time in the e-time system.
Complete, verify, and submit vehicle logs.
Procure new contract opportunities and manage obligations under current contracts.
Maintain inventory lists and process replenishment orders.
Prepare and coordinate staff schedules to ensure coverage for all shifts.
Maintain a valid driver's license and provide transportation for clients and staff by residential car or van when required.
Attend weekly supervisory sessions and share information at staff meetings and rounds.
Conduct weekly and monthly supervisory sessions with staff and document them appropriately.
Represent the department and hospital at appropriate hospital and community meetings and conferences.
Submit notations and documentation in a timely manner.
Attend and actively participate in monthly and annual training and in-service sessions, on and off the unit.
Follow SJMC and departmental policies and procedures, including policies concerning infection control, patient safety, confidentiality, patient rights, advance directives, disaster protocols, safety, fire prevention, attendance, and punctuality.
Identify and reduce unsafe practices, including reporting concerns, reinforcing safe practices, and providing feedback on safety improvements.
Help prevent hospital-acquired infections through appropriate hand hygiene and staff accountability.
Participate in hospital-wide patient-safety quality initiatives and departmental quality-improvement initiatives.
Follow incident-reporting procedures and seek supervisory assistance when appropriate.
Perform other duties assigned by the Administrative Director of Property and the Property Program Manager.