Program Director

SGA YOUTH & FAMILY SERVICES NFP•Chicago, IL

16h•Hybrid

About The Position

SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change.

Requirements

Competent in Microsoft Office tools and inputting services into an online database.
Efforts to Outcomes data system.
Familiar with various screening tools.
Other duties as assigned
Must have a strong work ethic.
Must be well organized and a self-starter
Detail-oriented, professional attitude, reliable.
Possess strong organizational and time management skills
Strong problem-solving skills, solid accounting principles knowledge, documentation skills, research, and resolution
Ability to communicate effectively and in writing, with staff and operational management.
Ability to work independently and with a team in a fast-paced environment with emphasis on accuracy and timeliness
High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or G Suite (Docs, Sheets, Slides).
Ability to travel between various work sites in Metropolitan Chicago

Nice To Haves

Experience in mental health, case management, and development of large facilities and/or multi-site preferred.
Comprehensive knowledge of wraparound and comprehensive services.
Significant experience in organizational/administrative development, program management with a demonstrated track record of success.
A clear understanding of the community(s) being served.
Demonstrated track record of strong community engagement skills.
Sensitivity to cultural diversity is required.
Ability to communicate and cooperate with diverse families, various professionals, and community groups.
Has a thorough knowledge of community resources and services

Responsibilities

Ensures all program deliverables meet per contract requirements and work closely with program staff to ensure timely outcome reports are being submitted.
Works closely with Program Coordinators/supervisors in overall performance of a multi-agency approach, including multiple partner agencies and community linkages.
Leads the identification of program updates required because of regulatory changes; responsible for documenting, training, and communicating key messages to the team.
Responsible for supervising program staff.
Ensures that all program services are of the highest quality.
Supervises, trains, and evaluates the performance of staff which includes coaching and program specific onboarding.
Maintains sound financial management of program budgets in assigned portfolios.
Manages departmental productivity standards.
Develop and enhance working relationships with community-based organizations, city, state, federal government agencies and partnered agencies as appropriate.
Collaborates with all levels of senior management in identifying additional funding sources and responding to requests for proposals.
Serves as a liaison between existing dedicated resources to promote shared learning and best practice identification and communication.
Understands data and articulates data needs required to assist with program needs; evaluates analytical outputs to test relevance and applicability and identify key insights.
Oversee the development and coordination of training seminars for staff and/or community partners.
If needed, develop, and implement an ongoing assessment/reassessment process for operational efficiencies, clients/families, coworkers, colleagues, and self.
Ensures all statutory and regulatory requirements are met, and all required licenses are up to date.
Ensure all department staff are trained regularly to meet compliance regulations.
Performs additional duties as assigned.