Program Director, LCCA

ENDEAVORS•Lubbock, TX

3d•Onsite

About The Position

The Program Director provides leadership and operational oversight for an Endeavors residential care program in Texas, which may include emergency placement shelters and/or longer-term residential shelters for children in foster care. The role is responsible for day-to-day program operations, staff supervision, and compliance with Texas childcare licensing regulations. The Director also develops community partnerships and collaborates with the relevant SSCC and other stakeholders to support the safety, well-being, and stability of children in care. The position oversees staffing and care across a 24-hour, 7-day-per-week program, as well as admissions, assessments, placement coordination, documentation, reporting, and performance monitoring. It supports child-centered, trauma-informed service delivery, staff training and emergency preparedness, quality improvement, and completion of Texas Preparation for Adult Living (PAL) documentation. The Director represents Endeavors and the program in the community and provides exceptional customer service in support of the organization’s mission.

Requirements

Bachelor’s degree and three years of experience supervising residential programming for children, or a master’s degree in a human services field from an accredited college or university.
Licensed Child Care Administrator credential required.
Three years of experience working in a residential child welfare, foster care, or youth services program, including supervisory or management experience.
Excellent interpersonal and leadership skills, including the ability to build effective partnerships with staff, community partners, and stakeholders.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced residential environment.
Intermediate proficiency with Microsoft Office products and Google tools.
Ability to maintain confidentiality and exercise sound professional judgment.
Ability to pass required background checks, drug screening, and other employment screenings for work in licensed residential childcare operations.

Nice To Haves

LMSW, LCSW, LPC, or LMFT credential preferred.
Three years of experience providing treatment services in a residential setting for children with emotional disorders preferred.
Experience operating or supervising a licensed residential childcare facility preferred.

Responsibilities

Provide overall leadership and operational oversight of the residential program and campus.
Ensure the program complies with Texas childcare licensing regulations, state requirements, and Endeavors policies, in collaboration with the Program LCCA and Treatment Director as applicable.
Direct day-to-day program operations and maintain a safe, structured, and supportive residential environment for children in foster care.
Supervise, coach, and evaluate residential caregivers, case management personnel, and support staff.
Oversee staffing schedules and operations to ensure appropriate supervision and care for children 24 hours per day, 7 days per week.
Develop and maintain partnerships with the relevant SSCC, community providers, schools, behavioral health services, and other stakeholders.
Represent Endeavors and the residential program in the local community and build collaborative relationships with public and private agencies.
Oversee admissions, assessments, and placement coordination to ensure children receive appropriate care and services.
Ensure children receive developmentally appropriate programming, supervision, and services supporting safety, well-being, and permanency outcomes.
Monitor compliance with licensing requirements, policies, and procedures governing residential childcare operations.
Support development and implementation of program policies, procedures, and quality improvement practices.
Manage completion of Texas Preparation for Adult Living (PAL) Program documentation for children in care.
Oversee staff hiring and training in collaboration with Human Resources.
Monitor program performance, documentation practices, and reporting requirements.
Maintain program records and documentation in accordance with regulatory and organizational requirements.
Ensure staff are trained and prepared to respond to emergencies and crisis situations.
Provide staff consultation, training, and technical assistance regarding engagement and child-centered, trauma-informed caregiving techniques based on individual needs.
Promote trauma-informed and child-centered practices throughout service delivery.
Provide exceptional customer service by placing the child, family, Veteran, or client first in support of the organization's mission.
Perform other duties as assigned.