Program Director-(OMH) Walton

Comunilife Inc•New York, NY

14d•$80,000 - $88,000•Onsite

About The Position

Comunilife Inc. is seeking an experienced Program Director for its OMH-funded program at the Walton Residence in the Bronx. The Program Director is responsible for daily program operations and the management, quantity, and quality of services provided to clients. The role oversees compliance with budgets, contract deliverables, outcome measurements, and metrics, and maintains relationships with other providers, government agencies, and funders. The Program Director collaborates with Human Resources on employee hiring, discipline, evaluation, training, development, and supervision. The position is full time and follows a Sunday–Thursday, 9 a.m.–5 p.m. schedule. Travel is negligible. The Program Director oversees facility operations that run 24/7, 365 days a year, and participates in program planning and development. The role is eligible for Comunilife’s benefits and paid time off package, including medical, dental, vision, and life insurance, retirement employer contributions after two years, tuition reimbursement, and professional development opportunities.

Requirements

Graduate degree in Social Work, Public Administration, Business Administration, or a related field.
At least three years of post-graduate mental health experience.
Three to five or more years of experience in administration and management of operating congregate residential programs.
Knowledge and hands-on experience providing direct services related to treatment and recovery for people experiencing substance abuse, serious mental illness, and homelessness.
Excellent oral and written communication skills.
Proficiency with Microsoft Office and Google product suites.
Ability to work and manage within a team approach, with excellent interpersonal skills.
Ability to handle complex challenges and balance multiple demands on time and attention.
Ability and willingness to perform all duties as workload necessitates.

Nice To Haves

LMSW or LCSW certification or license preferred.

Responsibilities

Oversee daily operations and ensure all aspects of the facility run effectively 24/7, 365 days a year.
Ensure compliance with funding, program, and audit requirements.
Establish and maintain positive, productive working relationships with program staff and internal and external stakeholders and partners, using proactive problem-solving.
Interface with OMH through reporting, meetings, and audit management.
Represent the program and Comunilife in meetings with regulatory agencies as needed.
Ensure the facility, program operations, and related documentation comply with policies, procedures, and requirements; liaise with stakeholders and partners as needed.
Manage program funds and expenditures within the established budget, and document expenditures in compliance with policies and procedures.
Monitor Utilization Reviews, High Risk lists, Quality Assurance, and Incident Review activities.
Review and investigate client complaints and incident reports, and engage in crisis interventions as needed.
Orient and train new staff; manage staff performance through appraisals and ongoing supervision.
Complete required weekly and/or monthly reporting accurately and on time.
Identify and address service delivery gaps and develop linkages as needed.
Monitor client lengths of stay and ensure regulatory compliance.
Participate in staff interviewing and selection.
Ensure the program operates within its fiscal budget.
Participate in program planning and development.
Collaborate with Human Resources on employee hiring, discipline, evaluation, training, development, and supervision.