Program Director

Services For The Underserved, Inc.•New York, NY

19d•$85,000 - $90,000•Onsite

About The Position

The Program Director supervises all program staff in Case Management to ensure quality care for residents with mental health diagnoses, HIV/AIDS, and histories of substance use. The role works with clinical staff, the counseling team, and clients to develop and implement individual service plans, and ensures client contracts reflect those plans. The Program Director coordinates resident assessments, treatment and program placements, new-resident orientation and transitions, and discharge planning. The role also provides emergency and relief coverage as needed, represents the agency with community groups and agencies, and prepares reports for the Assistant Deputy Director of Mental Health Services and Executive Director. The position is in person and requires flexibility to work shifts, including weekends, as assigned.

Requirements

Master's degree required.
LMSW required.
Minimum of 3–5 years of supervisory experience.
Experience with the HIV/AIDS population and mental health.

Nice To Haves

CASAC preferred.
Bilingual English/Spanish speaking preferred.

Responsibilities

Apply knowledge of Federal, State, and Local laws and regulations relevant to the community residence program, along with agency policies.
Directly supervise all program staff with regard to Case Management.
Develop and implement individual client service plans in conjunction with clinical staff, the counseling team, and clients.
Ensure client contracts reflect service-plan goals and assist counselors in developing intervention goals and activities that support those plans.
Coordinate an Annual Functional Assessment Review for each client and submit reports and recommendations to the Utilization Review Committee.
Maintain contact with other service agencies and ensure client placement for treatment and program activities, which may include volunteer job placement.
Coordinate with the Intake Coordinator on orientation and transition into the program for new residents.
Participate in discharge planning.
Provide emergency and relief coverage as necessary.
Represent the agency with community groups and agencies as needed.
Prepare reports for the Assistant Deputy Director of Mental Health Services and Executive Director, including problems and proposals for policy or program-design changes.
Conduct supervisory meetings with all staff and maintain documentation of those meetings.
Work flexible shifts, including weekends, as assigned.
Perform other duties as assigned.