Program Director: Virtual IOP | Adolescent Behavioral Health
About The Position
Adolescent Wellness Academy (AWA) is hiring a Program Manager to lead its Virtual Intensive Outpatient Program (IOP) for adolescents ages 13 to 17 and their families. The position leads the telehealth program remotely, conducts community outreach to grow it, and manages the virtual clinical team. AWA provides family-centered PHP and IOP care across South Florida and holds The Joint Commission Gold Seal of Approval. The Program Director represents the program in the community, develops referral partnerships across Florida, and manages census, admissions conversion, marketing, and lead generation. The role oversees telehealth IOP operations and scheduling in Kipu EHR, clinical quality and compliance, team development, budget, KPIs, and leadership reporting. The position is full-time and hybrid, combining remote work with community outreach, and is scheduled Monday through Friday from 12 PM to 8 PM EST.
Requirements
- Must be based in Florida.
- Must be available for field outreach and occasional travel.
- At least 3 years of experience in behavioral health or clinical program operations.
- At least 2 years of experience leading a team or program, with measurable results.
- Experience with census, admissions, or growth targets.
- Business development or referral relationship experience.
- Budget management and KPI reporting experience.
- Telehealth or virtual program experience.
- EHR experience.
- A private, HIPAA-compliant workspace and reliable internet.
- Eligible for a DCF and AHCA Level 2 background check.
Nice To Haves
- Bachelor’s degree in a related field preferred.
- Kipu EHR experience preferred.
Responsibilities
- Represent the program at events, schools, and provider offices.
- Build referral partnerships across Florida.
- Track, forecast, and grow census and admissions conversion.
- Partner on marketing campaigns and lead generation.
- Run the telehealth IOP schedule and coverage in Kipu EHR.
- Drive clinical outcomes, NPS, and quality improvement.
- Keep the program audit-ready for AHCA, DCF, The Joint Commission, and HIPAA requirements.
- Supervise, hire, and develop therapists and Wellness Coordinators.
- Own the budget, KPIs, and leadership reporting.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
