Program Director

THRIVE Wellness and Recovery IncWatertown, NY

About The Position

Coordinate and supervise program and staff providing a full array of individual, group and rehabilitative services to persons adversely affected by chemical abuse or dependency, in a residential setting. Maintain oversight of both clinical and programmatic operations of the program. Ensure person-centered care is provided to all residents.

Requirements

  • Possess a CASAC (Credentialed Alcoholism and Substance Abuse Counselor) certification OR
  • be a QHP (Qualified Health Professional) and have five years of full-time experience in SUD, or related treatment field, with three years of clinical experience, and able to provide clinical supervision according to the OASAS Scope of Practice.
  • Must maintain a valid Driver's License.

Responsibilities

  • Responsible for planning, directing, coordinating, and overseeing all aspects of the program, to include but not limited to, staff meetings, utilization reviews, and quality assurance measures in compliance with regulations.
  • Responsible for the day-to-day clinical operations.
  • Review and sign off on clinical documentation; maintain patient files in accordance with OASAS regulations.
  • Develop and post staff schedules; process time sheets and time off requests.
  • Supervise staff according to agency and OASAS guidelines; maintain supervision notes and logs.
  • Responsible for interviewing, onboarding, orientation and annual reviews, staff development, education, training, and disciplinary action for supervisees provide in-service training for staff.
  • Be accessible to all staff for direction in handling client concerns, crisis and incidents, which includes providing guidance and direction of reporting requirements.
  • Develop orientation procedures and keep orientation manuals updated with current regulations and procedures.
  • Utilize the electronic health records to maintain client records, complete reports and scanning of documentation.
  • Prepare for and facilitate multidisciplinary treatment team meetings and maintain meeting minutes; coordinate with outpatient and vocational services for care collaboration.
  • Review the appropriateness of admissions and discharges for the program.
  • Provide clinical services in the areas of individual and group counseling as needed.
  • Engage residents in the development of a full range of independent living skill activities to include good nutrition, physical and mental health practices; supervise and participate with residents during recreational, vocational and educational activities.
  • Coordinate with other community agencies for client referrals and coordination of care.
  • Coordinate with the Residential Billing Liaison to assist with patient insurance related tasks/issues.
  • Responsible for oversight of self-administration of medications.
  • Be available for patient support, encouragement, and direction when needed.
  • Transport residents as needed.
  • Provide services in a culturally and linguistically competent and sensitive manner.
  • Conduct regular house and bed checks according to program policies and procedures.
  • Maintain the program with the established budget; coordinate with the Assistant Program Manager in the management of program supplies and consumables to ensure adequate supplies; supervise staff responsible for food purchasing, storage, and utilization.
  • Coordinate with the Assistant Program Manager in the oversight of physical plant operations.
  • Ensure the program meets all directives and guidelines of OASAS and other regulatory agencies; update the policies and procedures manual as needed.
  • Have general oversight of building safety and program audits; maintain a safe environment to ensure the welfare of patients; alert Director of Residential Services of imminent physical plant safety concerns.
  • Ensure the delivery of prompt medical attention in cases of illness or accident and complete untoward incident reports and documentation as required. Utilize the on-call system as needed.
  • Manage the program’s petty cash and account for all spending.
  • Responsible for implementation of quality improvement procedures.
  • Participate in assigned meetings and committees.
  • Participate in the on-call rotation for residential programs and utilize the on-call system as needed.
  • Convey information inter/intra agency.
  • Attend and participate in relevant training while maintaining credential.
  • Complete required reports for both the agency and OASAS.
  • Participate in agency activities.
  • Other related duties as assigned.
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