Program Director

Help USA • The Bronx, NY

13d • Onsite

About The Position

HELP USA is seeking a Program Manager for Crotona II, a 33-unit DHS-funded family shelter that is a satellite program of our larger Crotona site. Reporting to the Executive Director of Crotona and supervising a staff of five, you’ll be responsible for the overall development and management of all direct social service programs.

Requirements

• Bachelor's degree in social work or related field.
• Minimum of five years’ management experience, including proven supervisory and staff development skills.
• Excellent oral and written communication skills.
• Computer literacy, particularly with Microsoft Office applications.

Nice To Haves

• Bilingual (English/Spanish) is a plus.

Responsibilities

• Managing the day-to-day programmatic operation of the facility.
• Providing administrative and case management supervision to ensure sound casework practice, contractual compliance with program goals and objectives, and adherence to DHS and HELP policies and procedures.
• Recruiting, orienting, managing, and evaluating all program staff, and providing appropriate training and supervision to ensure that all clients remain healthy and safe and receive quality services at all times.
• Developing and nurturing an environment that fosters staff satisfaction and retention.
• Assessing the effectiveness of service delivery and identifying gaps in service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager