Program Director

Project Renewal•New York, NY

12d•Onsite

About The Position

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City. The Willow Tree Residence is a 130-unit congregate care supportive housing program located in East Midtown Manhattan. The facility is unique in that it is co-located with a women’s shelter that occupies the first 6 floors of a 21-story building and offers a street facing Article 28 clinic on the first floor dedicated to providing primary and behavioral health care services. Willow Tree provides 79 permanent, supportive housing units for chronically homeless single adults and/or adult families with a serious mental illness [SMI], a substance use disorder [SUD], or those who may have a co-occurring SMI and SUD. Candidates are referred through the Department of Homeless services [DHS]; however, the facility is funded by DOHMH. The remaining 51 units are “fair market” and reserved for low-income tenants, referred from the local community.

Requirements

Bachelor’s degree from an accredited college or university with 4 years’ experience working with individuals who struggle with homelessness, mentally illness and substance use and/or other special needs populations; 2 years of which must be supervisory in nature.
Ability to enforce rules and regulations in a non-judgmental manner
Knowledge of Case Management software (AWARDS).
Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel.

Nice To Haves

Master’s degree in social work or related human services field is strongly preferred
Team Building: Ability to work cooperatively with peers and other staff to serve the needs of the clients as effectively and efficiently as possible.
Organizational: An ability to work independently and to adjust one’s schedule to accommodate the needs of the client
Communication: Excellent oral, writing, and listening skills
Interpersonal: Ability to effectively role-model socially appropriate behavior; and to treat residents and coworkers with respect and help to create a warm, supportive environment; and to work effectively with homeless individuals with mental illness, developmental disabilities, and/or substance use issues.
Bilingual or multilingual a plus

Responsibilities

Manage the day-to-day operations and activities with respect to tenants’ services, the physical plant, building safety and security
Provide direct and indirect supervision to all staff as well as management of all human resources issues such as hiring, progressive discipline, training, and developing staff as needed.
In conjunction with Property management, oversee the business office including rentals and rent collection.
Collaborate with the Clinical Director to ensure the appropriate level and quality of services are offered to the tenants.
Meets regularly with all tenants to counsel/instruct them on building issues, especially safety matters.
Meets with individual tenants, as needed, to resolve issues and/or conflicts with building staff or service.
Manage all aspects of the budget and ensure that the building follows city and state regulations and reporting requirements.
Ensure timely completion of statistical and reporting requirements
Builds and maintains strong connections with both local and state service providers
Handle community relations activities which include maintaining a positive relationship with neighboring community organizations and overseeing the creation of partnerships with community-based service providers
Facilitate weekly team meetings with the interdisciplinary team
Available to respond to emergencies on a 24/7/365 basis, on-call
Performs other duties as assigned by the Vice President of Programs