Program Director

Necco•Elkview, WV

About The Position

Necco is hiring a Foster Care Program Director to use the company Scorecard to drive the profit and growth of the program. Through business acumen, leadership, and implementation of strategic initiatives, the Program Director increases employee productivity and program capacity. The role oversees program operations, finances, compliance, quality performance, risk management, and staff development. The successful candidate is a strategic, results-oriented communicator and problem-solver who supports collaboration, financial stewardship, program quality, and company growth.

Requirements

A master’s degree in a Human Services field is preferred in Kentucky, West Virginia, and Ohio, with a minimum of two years of experience.
In Georgia, a master’s degree is required, or the candidate must complete the waiver process.
In Indiana, a master’s degree and one year of paid experience are required, or DCS approval through waiver.
In Tennessee, a master's degree in social work and two years of experience providing foster care or adoption services are required. An equivalent degree in a related children's services field, such as psychology or guidance and counseling, may substitute for the master's degree if the candidate has three years of experience in foster care or adoption.
Two years of experience in a supervisory or program management role.
Basic understanding of Medicaid documentation requirements.
Experience working with high-risk children in a child-placing and adoption organization.
Valid driver’s license and required auto insurance coverage of 100/300/100.
Excellent computer skills and the ability to learn new skills and programs.
Excellent written and oral communication and organizational skills.
Successful completion of all required criminal background checks.
Willingness to travel and attend training.

Nice To Haves

Master’s degree in a Human Services field for roles in Kentucky, West Virginia, or Ohio.

Responsibilities

Provide supervision, oversight, and support for the program and staff.
Maintain the program’s financial stability and increase its capacity.
Assist with fiscal-year projections, develop budgets, and monitor the fiscal soundness of services.
Assist with business and marketing plans and improve internal processes.
Monitor the quality and completion of administrative and clinical paperwork.
Oversee program authorizations and maintain contact with review entities.
Ensure referrals are distributed appropriately and referral agencies receive timely responses.
Prepare weekly and monthly reports, including operations, supervision, billing, census, outcomes, and client demographic information.
Oversee timely completion of state and local reports and client records in collaboration with clinical team leaders.
Ensure new-hire and existing-employee paperwork is complete and employee files are current and accurate.
Oversee communication and implementation of Necco policies and procedures.
Promote and design data-driven program initiatives to improve individual, team, and company Balanced Scorecard results.
Oversee placement and home-assignment processes as they apply to new staff.
Ensure client contacts and related paperwork are completed within required time frames.
Attend and actively participate in mandatory meetings.
Protect client rights relevant to the role and ensure supervised staff receive orientation, job-related training, and ongoing development opportunities.
Work with state leadership and/or the performance team on record reviews.
Maintain compliance with regulatory agencies, licensing requirements, and accreditation standards.
Report policy or regulatory noncompliance and suspected abuse or neglect to the proper authority; report suspected fraud as required by the False Claims Act and company policy.
Maintain confidentiality and comply with applicable laws, regulations, and company policies.
Report critical incidents, allegations, and concerns to the state director or designee and team.
Complete individual performance scorecards, set clear expectations, and assign mentors to supervisees.
Implement and model Necco Corporate Culture and hold others accountable to it; empower supervisees to fail forward.
Collaborate with the Treatment Director and Clinical Team Leaders to support quality clinical services and transparent communication about critical incidents between programs.
Collaborate with the Foster Care Program Director to provide customer service and maintain the internal referral process.
Practice Ruthless Pragmatism, engage in peer-to-peer feedback, follow Necco Corporate Culture Principles, and embody the virtues of Humble, Hungry, and Smart.
Drive the individual performance scorecard, contribute to the Necco meeting structure, accept appropriate additional tasks from the self-directed team, and participate in its meetings and activities.