Program Director

Youth Advocate Programs•North Charleston, SC

10d•Remote

About The Position

The Program Director is responsible for the overall administration of the Columbia County Program. This includes the provision of participant services, personnel management, and budget management. The role involves overseeing all services provided to participants and their families, ensuring contractual obligations are met, managing the intake and service plan development process, and supervising staff. The Program Director also plays a key role in staff development, financial management, and identifying opportunities for program growth.

Requirements

Bachelor's Degree is required with relevant experience.
Minimum One (1) year of experience in community-based agency program is acceptable except for programs where the referring authority requires a specific degree.
Experience working with at-risk youth and families.
Strong verbal and written communication skills.
Proficiency in Microsoft Office 365.
Excellent written and verbal communication skills.
Ability to multi-task, prioritize, and meet deadlines in a fast-paced environment.
Reliable transportation, driver's license, and current auto insurance coverage is required.

Nice To Haves

Master’s Degree preferred.
Knowledge of electronic health records (EHR) systems is a plus.
Some understanding of insurance, and third-party billing is helpful.
Some evenings may be required, flexible schedule.
Bilingual (Spanish speaking) is a plus.

Responsibilities

Responsible for all services provided to participants and their families who are referred to the program.
Ensure that all participants receive the appropriate number of hours, contacts, services, specified monies, and activities as required by contract with the referring authority or the third-party payor.
Ensure that all services have been authorized or reauthorized by the referring authority or third-party payor.
Oversee the intake process including interviewing referrals and appropriate family members along with referring authority staff.
In conjunction with the participants and family ensure that a service or treatment plan that meets the individual needs of the participants and family is developed and implemented.
Monitor service delivery provided by staff and ensure that staff implements the goals in the service or treatment plans, as well as implement any revisions to the plan that result from changing needs or case reviews.
Identify, recruit, hire, train, monitor, and supervise all direct service professional and administrative staff in the local program, following the YAP, Inc. Personnel Policies, and procedures, including the matching zip code policy for recruiting direct service staff whenever possible.
Ensure that staff qualifications meet those imposed by the referring authority or third party payor.
Provide direct service professional personnel with staff development and training sessions as required by YAP, Inc. policies.
Promote staff development including the provision of cross-training among staff.
Conduct staff meetings and training sessions for program personnel.
Attend staff meetings and training as assigned by Regional Director.
Assist staff in creative problem solving, including securing needed professional resources for participants and their families.
Ensure that activities for participants and their families involve education, employment, social, and other areas of need.
Develop plans for discharge which include community linkages that will support the participants and family after termination of service.
Ensure that all required timelines and due dates are met.
Manage the local program within budget parameters.
Identify new opportunities and new projects to assist in the growth and development of YAP, Inc. Programs and Services.