Program Director

Youth Advocate Programs, Inc.•Opelika, AL

About The Position

The Program Director is responsible for the overall administration of the Lee County Program serving children and families, as well as the referring authority. The role includes overseeing participant services, personnel, and the program budget. The Director ensures services and supports are delivered as required by contracts and payer authorizations, and that individualized, strength-based service or treatment plans are developed and implemented in partnership with participants and families. The position also oversees intake, monitors staff service delivery, hires and supervises program personnel, provides staff development, manages required documentation and reporting, and maintains compliance with timelines and budget parameters. The Program Director supports creative problem solving and community connections for participants and families, and identifies opportunities to grow and develop YAP, Inc. programs and services.

Requirements

Master's degree generally required; commensurate experience in a community-based agency program is acceptable.
At least one year of experience in a community-based human services program, except where funding or regulatory requirements mandate a specific degree or credential.
Demonstrated experience providing program leadership, coordinating services, and/or supervising staff.
Experience using Electronic Health Record (EHR) systems and other data management platforms.
Proficiency in Microsoft Office 365, including Outlook, Word, Excel, PowerPoint, and Teams, and general computer and technology skills.
Strong organizational, interpersonal, problem-solving, verbal communication, and written communication skills.
Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
Valid driver's license, reliable transportation, and current automobile insurance coverage.

Nice To Haves

Experience working with children, youth, adults, and families in community-based settings.
Bilingual Spanish-speaking ability is strongly preferred.

Responsibilities

Oversee services for participants and families referred to the program, ensuring required hours, contacts, services, funds, and activities are provided and authorized or reauthorized.
Oversee intake, including interviews with referrals, family members, and referring authority staff.
Develop and implement individualized, strength-based service or treatment plans using the wraparound plan model, in partnership with participants and families.
Monitor staff service delivery and ensure staff implement service plan goals and revisions based on changing needs or case reviews.
Recruit, hire, train, monitor, and supervise direct service and administrative staff in accordance with YAP, Inc. policies and procedures; ensure staff meet qualifications imposed by referring authorities or third-party payors.
Provide staff development and training, promote cross-training, conduct program staff meetings and training sessions, and attend meetings and trainings assigned by the regional director.
Assist staff with problem solving and securing professional resources for participants and families.
Ensure participant and family activities address education, employment, social, and other areas of need.
Develop discharge plans that include community linkages to support participants and families after services end.
Meet required timelines and due dates, including submitting administrative, fiscal, billing, database, and other required documents and reports.
Manage the local program within budget parameters.
Identify opportunities and projects to support the growth and development of YAP, Inc. programs and services.