Program Director - Student Success Center MHEC

EAST SIDE HOUSE SETTLEMENT•New York, NY

1d•$65,000 - $65,000•Onsite

About The Position

East Side House (ESH) is a community resource in the Bronx and Northern Manhattan that believes education is key to creating opportunities. The Student Success Centers (SSC) align with this mission by providing high-quality programs and services within community centers and school partnerships. Reporting to the Department Director of Post-Secondary Pathways, the Program Director is responsible for leading and overseeing the Student Success Center (SSC) program. This includes ensuring high-quality college and career readiness services to help high school students successfully graduate and transition into post-secondary education. The role involves managing staff, partnerships, operations, and program outcomes. The Program Director will lead the Student Success Center, supervise and develop staff, support students’ college and career readiness, manage school and community relationships, monitor data, produce reports, and coordinate events and special activities. As a member of the Post-Secondary Pathways team, the Program Director is expected to be a leader, relationship-builder, supervisor, strategist, and advocate for student success. This position's direct reports include the College Counselor and Youth Leaders (YLs) and interacts with the Post-Secondary Pathways program. The focus is on helping students prepare for access and transition into college or other post-secondary opportunities while ensuring the Student Success Center operates effectively. The Program Director provides college access and readiness services, student success and graduation support, youth leadership development, case management and student monitoring, family and school engagement, and program activities and events.

Requirements

Bachelor’s degree in education, human services, or related field.
Minimum of 3-5 years’ experience with youth at risk and/or school setting with experience in post-secondary education work.
Experience in program administration on including staff supervision and program implementation.
Excellent verbal, analytical, written, communication, and organizational skills.
Intermediate knowledge and experience with Microsoft Office including Word, Teams, Google Suite, Zoom, and other applications.

Nice To Haves

Bi-lingual skills preferred.

Responsibilities

The day-to-day management including building and maintaining relationships with administration, faculty, staff, students and families.
Directly provide quality supervision of East Side House support staff through monthly group meetings as well as individual meetings to discuss performance, goals, outcomes, strengths and challenges.
Develop quantitative and qualitative reports on the Student Success Center that includes attendance, supports provided by staff and Youth Leaders, as well as event documentation.
Maintain and organize all required records according to organizational and contractual requirements and applicable regulations.
Work closely with key constituents including DOE staff and CARA to support staff and students in supplemental programs and service.
Communicate effectively with students, direct reporting staff, peers, supervisors, and funders.
Participate in department-wide collaborations including staff training, advocacy and seeks to foster cross site collaboration with other programs.
Lead and participate in administrative and staff meetings on a regular basis or as requested.
Guide students towards removing barriers toward graduation, engage students in college preparatory activities, provide supportive services, and increase self-direction and self-sufficiency.
Plan and organize program activities to maximize program contract's goals and performance targets.
Review all documentation related to students' progress for accuracy, completeness, and clarity.
Plan support and attend Youth Leader Summer Training and Academic Year Conferences.
Provide data collection for Graduation, College, and lastly other post-secondary placements as an annual culminating report.
Manage budget (non-personnel) and submit requests in accordance with fiscal policies.
Ensure that program staff follows through on all planning, budgetary, scheduling and implementation tasks.
Other duties or special projects as assigned by direct supervisor.