(FT) Director, Center for Student Success

Atlantic Cape Community College•Mays Landing/Cape May & Atlantic City Campuses, NJ

5d•Onsite

About The Position

The Director provides leadership for student success, advising, and retention initiatives to promote persistence, graduation, and holistic student development. This position ensures the strategic alignment of services using data, technology, and systems to address student needs. The Director provides operational oversight for Student Affairs functions at all college campuses, including the Worthington Atlantic City and Cape May County Campuses.

Requirements

Master's degree in Higher Education, Student Affairs, Counseling, Educational Leadership, Social Work, Education or a closely related field
3 – 5 years of progressively responsible experience in higher education, with demonstrated leadership in student success, advising, retention, student affairs or related areas
Experience collaborating with faculty and campus partners to improve student outcomes
Experience working with a culturally and ethnically diverse population, preferably in a higher education environment
Demonstrated experience in managing budgets
Excellent written, verbal and interpersonal communication skills
Strong organizational skills
Strong skills computer and analytical

Nice To Haves

Experience managing staff or departments with 5+ staff a plus
Experience using a learning management system

Responsibilities

Provides leadership and oversight for Advising, Retention, and Student Success initiatives college-wide
Leads and manages academic advising services, implementing best practices and data-informed strategies to enhance student outcomes
Oversees Student Affairs operations at the Worthington Atlantic City Campus and Cape May County Campus, ensuring alignment with institutional goals
Supervises staff within assigned areas and makes recommendations for professional development, training, and process improvement
Collaborates with cross-functional teams to ensure alignment of student support services with the College's Strategic Plan
Utilizes data, technology platforms (e.g., Early Alert, CRM Advise), and analytics to assess effectiveness of student success strategies and drive improvements
Works collaboratively with Academic Affairs, Institutional Research and ITS to lead and or develop programs that address student success, retention and completion
Develops and manages assigned budgets
Works closely with college leadership to advance the college's priorities for improved persistence and completion
Works collaboratively with institutional departments to ensure students are provided with essential resources including: Financial Aid, Bursar, Tutoring, Career Services and Student Engagement.
Monitors the academic status of an assigned student caseload
Serves on institutional committees and community partnerships related to student success and retention
Provides leadership and direction in the development, implementation and oversight for the Center for Student Success and related programs
Provides leadership in the development of outreach activities promote retention collegewide
Manages advising staff and makes recommendations for new advising techniques
Oversees the development of student leadership programs
Manages the budgets for the Center for Student Success
Recommends appointment of personnel, supervises and evaluates staff
Supervises, implements, assesses and trains on the use of software/technology including but not limited to Early Alert and CRM Advise
Offers and participates in meetings and professional development opportunities to remain current in pertinent areas of Student Affairs
Utilizes the data management system to register and manage student records.
Provides support with One Stop Enrollment, as needed.
Collaborates with appropriate staff to provide services related to accessibility and career services
Oversees the development of appropriate forms and materials to support all functions in the Center for Student Success
Serves on institutional and community-based committees and boards
Performs related duties as assigned