Assistant Director for Retention and Student Success

South Carolina State UniversityOrangeburg, SC

About The Position

The Assistant Director for Retention and Student Success role is a leadership position focused on improving student persistence, engagement, and academic achievement through targeted programs, data-driven strategies, and collaborative partnerships.

Requirements

  • Bachelor’s degree required
  • A minimum of 3–5 years in student success, advising, case management, or retention initiatives
  • Experience supporting non-traditional and/or international students

Nice To Haves

  • Masters in Higher Education, Counseling, or related field preferred
  • At least 3 years of direct supervisory experience preferred
  • Strong interpersonal, coaching, data analysis, communication, collaboration, and organizational abilities

Responsibilities

  • Develop and implement retention initiatives for diverse student populations, including first-year, transfer, adult, online, and international students
  • Design and deliver student success programs such as tutoring, supplemental instruction, academic coaching, and targeted interventions.
  • Assess and analyze retention-related data to identify risks, track progress, and evaluate program effectiveness.
  • Provide coaching and retention support to students facing academic, financial, or personal challenges.
  • Collaborate with academic advising, academic affairs, enrollment management, and faculty to align services with student needs and institutional goals.
  • Train and assign academic advisors to ensure effective student support.
  • Serve as liaison between students, faculty, departments, and external partners.
  • Represent the office on committees, boards, and conferences to promote retention strategies.
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