Program Director

Liberty Resources•Syracuse, NY

17d

About The Position

Liberty Resources is seeking a Program Director for its Short-Term Crisis Residence Program. The Program Director supports individuals experiencing challenges in daily life that create a risk of escalating symptoms that cannot be managed in their home and community environment. The role works with staff to provide peer support, health and wellness coaching, relapse prevention planning, wellness activities, family support, conflict resolution, and other services to guests as needed. The Program Director coordinates the program’s day-to-day activities and supervises assigned staff. The role helps ensure guests receive high-quality services in a safe, friendly, supportive, home-like environment and supports their transition back to their permanent residential setting. The Program Director also collaborates with clinical treatment providers, care coordinators, and managed care companies; oversees Plans of Care; and ensures program services comply with applicable Health and Recovery Plan (HARP) Adult Behavioral Health Home and Community Based Services (HCBS) Short Term Crisis Respite regulations.

Requirements

Three to five years of management experience in a social service or related setting.
Excellent interpersonal skills.
Ability to interact professionally with staff, consumers, and other stakeholders.
Ability to assess priorities and manage varied activities in a time-sensitive environment.
Ability to meet deadlines with attention to detail and quality.

Nice To Haves

Experience with Peer/Recovery services is preferred.
A Qualified Health Professional credential or listing as a licensed social worker, alcoholism counselor, mental health counselor, or rehabilitation counselor is preferred.

Responsibilities

Coordinate the day-to-day activities of the Short-Term Crisis Respite program.
Supervise staff in helping individuals view crises differently and use wellness tools to prevent future crises or reduce their intensity, supporting transition back to their permanent residential setting.
Ensure a friendly, safe, and supportive home-like environment.
Collaborate and coordinate with clinical treatment providers and care coordinators to determine whether care should continue and recommend modifications to individuals’ Plans of Care.
Establish working relationships with Managed Care Companies and obtain service authorizations as needed.
Supervise assigned staff in the day-to-day implementation of high-quality program services.
Interpret and implement HARP Adult Behavioral Health Home and Community Based Services Short Term Crisis Respite regulations, including ensuring HCBS assessments are completed and length-of-stay limits are followed.
Provide oversight of the Plan of Care.
Ensure staff receive the training and support needed to meet performance expectations.