Program Director

Wayside•Waltham, MA

About The Position

The Program Director leads a team of Family Support Specialists, Peer Support Specialists, and a Coordinator of Mentoring Art serving several Wayside catchment areas. The team uses lived experience to support people in similar circumstances, help them navigate systems, and pursue stability and recovery. Program services include individual peer support; parent and family guidance and advocacy; support groups and recreational and skill-building opportunities for young adults; parent and caregiver support groups; self-care and psychoeducation workshops; art; community education; and consultation for professionals. The Program Director oversees creative program development and growth, staff supervision, agency-wide group supervision, community and agency relationships, budgets, service utilization, documentation, and promotional planning. The role also includes hiring, training, and managing personnel issues, and coordinating with internal and external programs to increase service delivery.

Requirements

Must be the parent of a youth who has been involved in the mental health system.
High school diploma required.
At least two years of experience in a management role.
Demonstrated administrative and supervisory ability.
Excellent communication skills.
Excellent organizational skills.
Knowledge of special education laws, legal issues, health care insurance and systems, and DMH programs and resources.
Knowledge of organizing and facilitating groups.
Ability to recognize and respond to signs of trauma in family support workers, peer workers, young adults, and caregivers.
Ability to recognize and respond to signs of suicidality in young adults and caregivers.
Some driving to meetings and trainings is required.

Nice To Haves

College degree preferred, though not required.

Responsibilities

Oversee creative programming development and growth strategies for parent and caregiver support services, peer support services, and Greenhouse Graphics services.
Provide supervision to program staff.
Oversee agency-wide monthly group supervision for Family Partners and Family Support Specialists, and agency-wide monthly Peer group supervision.
Serve as liaison to the DMH Northeast Child & Adolescent Director and the DMH Central Child & Adolescent Director.
Attend community engagements and consultation meetings, including System of Care meetings, Transitional Age Youth meetings, and Successfest.
Monitor, review, and manage program expenses.
Monitor and analyze documentation, reporting, and service utilization.
Coordinate with the Director of Communications & Development on program marketing, advertising, and promotional plans and materials.
Hire, train, and manage personnel issues.
Collaborate and coordinate with internal Wayside programs and external programs and agencies to increase service delivery.