Program Director

Liberty Resources, Inc.•Syracuse, NY

About The Position

Liberty Resources is seeking a Program Director to support its Short-Term Crisis Residence Program. The role supports individuals experiencing challenges in daily life that create a risk of escalating symptoms that cannot be managed in their home and community environment. The Program Director works with staff to ensure that guests receive peer support, health and wellness coaching, relapse prevention planning, wellness activities, family support, conflict resolution, and other services as needed. The Program Director coordinates day-to-day program operations, supervises staff, helps maintain a friendly, safe, supportive, home-like environment, and coordinates care with clinical treatment providers, care coordinators, and managed care companies. The position also oversees implementation of plans of care and applicable Health and Recovery Plan (HARP) Adult Behavioral Health Home and Community Based Services (HCBS) Short Term Crisis Respite regulations.

Requirements

Three to five years of management experience working in a social service or related setting.
Excellent interpersonal skills.
Ability to interact professionally with staff, consumers, and other stakeholders.
Ability to assess priorities, manage a variety of activities in a time-sensitive environment, meet deadlines, and maintain attention to detail and quality.

Nice To Haves

Experience with Peer/Recovery services.
Qualified Health Professional credentials as a licensed social worker, alcoholism counselor, mental health counselor, or rehabilitation counselor.

Responsibilities

Coordinate the day-to-day activities involved in managing the Short-Term Crisis Respite program.
Supervise assigned staff in teaching individuals to view crises differently and use wellness tools to prevent future crises or reduce their intensity so they can transition back to their permanent residential setting.
Ensure a friendly, safe, and supportive home-like environment.
Collaborate and coordinate with clinical treatment providers and care coordinators regarding continuation of necessary care and recommendations for modifications to individuals’ Plans of Care.
Establish working relationships with Managed Care Companies and obtain authorization for services as needed.
Supervise assigned staff in the day-to-day implementation of high-quality program services.
Interpret and implement HARP Adult Behavioral Health Home and Community Based Services Short Term Crisis Respite regulations, including ensuring an HCBS assessment is completed and length-of-stay limitations are followed.
Oversee the Plan of Care.
Ensure staff receive the training and support needed to meet performance expectations.