Program Director

Momentum Indoor Climbing•Holladay, UT

5d•Hybrid

About The Position

Momentum Indoor Climbing inspires people of all ages to discover the joy of climbing through inclusive, community-driven experiences. As we continue to grow, we are seeking an experienced and energetic Program Director to lead programming across all Momentum locations. The Program Director is responsible for the strategic leadership and operational success of Momentum’s youth, adult, camp, adaptive, and yoga programs. Reporting directly to the CEO, this role oversees Program Managers and Regional Yoga Managers while supporting company-wide program growth, staff development, and operational excellence. This position is based in Holladay, Utah, and requires regular travel to Momentum locations.

Requirements

Minimum 5 years of leadership and program management experience, preferably in climbing, recreation, fitness, or wellness industries
Strong passion for climbing and enthusiasm for the climbing community required; 5+ years of climbing experience preferred
Proven ability to lead, develop, and manage high-performing teams across multiple programs or locations
Strong financial and operational management skills, including budgeting, scheduling, and strategic planning
Excellent organizational skills with the ability to manage multiple priorities, timelines, and operational details in a fast-paced environment
Ability to adapt quickly, reassess priorities, and effectively manage an evolving workload
Strong communication and interpersonal skills with the ability to build positive relationships with staff, participants, families, and leadership teams
Knowledge of youth and adult climbing instruction, programming, and training best practices preferred
Passion for teaching, mentorship, and creating positive climbing experiences for others
Ability to lead meetings, project updates, and cross-functional collaboration effectively

Nice To Haves

5+ years of climbing experience preferred

Responsibilities

Lead the strategic growth and operational success of Momentum’s youth, adult, camp, adaptive, and yoga programming across all locations
Drive program innovation and participant growth by identifying industry trends, assessing community needs, and implementing high-impact initiatives
Partner with executive leadership and program managers to establish goals, review performance metrics, and support long-term business objectives
Represent Momentum within the climbing industry and cultivate strategic partnerships and community relationships
Lead, mentor, and develop gym-specific Program Managers and Regional Yoga Managers while fostering a collaborative and accountable team culture
Oversee hiring, onboarding, training, and performance management for program leadership staff
Support managers in developing strong operational systems, staff development practices, and participant experiences
Hold managers accountable for operational standards, performance goals, and company policies
Promote leadership growth, professional development, and consistent program standards across all locations
Oversee the structure, quality, safety, and consistency of all Momentum programs
Collaborate with managers to improve curriculum, staff training systems, operational tools, safety, and participant experiences
Ensure operational systems, scheduling platforms, registration tools, and program information remain accurate and effective
Monitor program performance, financial metrics, and operational efficiency while identifying opportunities for improvement
Support major events, competitions, camps, and other company initiatives as needed
Partner with the Finance Director to manage budgets, monitor financial performance, and support sustainable program growth
Assist managers in achieving enrollment, staffing, revenue, and operational goals
Partner with the marketing team to support enrollment growth, participant retention, and community engagement across all programs
Ensure consistent branding, communication, and online program information across all Momentum locations