Program Director

JLL • Los Angeles, CA

4d • $185,000 - $215,000 • Onsite

About The Position

The Program Director serves as the executive-level program oversight authority for high-value capital project portfolios across assigned regional markets, with single-point accountability for cumulative portfolio spend ranging from $100 million to $500 million or more. Within a two-tier delivery model, the role provides strategic governance, financial control, and client relationship management across multiple concurrent, high-complexity capital initiatives, including core and shell developments and ground-up projects with individual spend ranging from $30 million to $100 million or more. The director leads regional PM leads and local project management support teams responsible for day-to-day field activities.

The position directs strategic program execution, manages executive client relationships and portfolio governance, oversees program-wide budgets and financial reporting, and establishes standardized approaches to project intake, design reviews, technical due diligence, and contractor procurement. It also serves as the escalation point for portfolio-level risks, schedule critical paths, municipal approvals, and contractor disputes, while enforcing risk mitigation and safety standards and protecting key operational milestones.

Requirements

• Bachelor's degree in Architecture, Engineering, Construction Management, or Business Administration.
• 12–15+ years of experience leading large-scale corporate real estate capital programs, ground-up developments, and tenant improvement portfolios.
• Proven track record directing multidisciplinary teams and managing local PM sub-consultants.
• Demonstrated experience maintaining client executive relationships at the Director and senior program level.
• Advanced expertise in master scheduling tools such as Primavera P6 or MS Project.
• Experience with financial modeling and program-wide budget and cost forecasting.
• Proficiency in contract administration, including familiarity with GPMA Exhibit E-2 frameworks.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Master's degree in a related field.
• Hands-on experience with e-Builder or comparable program management software.
• Familiarity with Technical Due Diligence (TDD) processes and standardized project intake playbooks.
• Working knowledge of Value of Work Done (VOWD) and Monthly Cost Report (MCR) methodologies.
• Experience operating within a two-tiered program/local delivery model.
• Exposure to municipal approval processes and construction risk and safety compliance standards.
• Background in commercial risk management across multi-market regional portfolios.

Responsibilities

• Direct strategic execution of major capital initiatives and ground-up developments across regional portfolio hubs.
• Serve as the primary escalation point for complex project risks, schedule critical paths, municipal approvals, and contractor disputes across the portfolio.
• Manage executive client relationships, portfolio fee structure alignment, and overall account governance.
• Oversee program-wide budget forecasting, Monthly Cost Reports (MCR), Value of Work Done (VOWD) tracking, and financial baselines.
• Establish standardized playbooks for project intake, design reviews, Technical Due Diligence (TDD), and contractor procurement.
• Enforce risk mitigation guidelines and safety standards across local delivery partners and general contractors.
• Safeguard operational milestones, including the buffer between Contractor Handover and First Day of Business (FDOB).
• Direct regional PM leads and local project management support teams responsible for day-to-day field activities.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Director