Program Director

Sevita•Lincoln, NE

3d•Onsite

About The Position

The Program Director manages the services and operations of a designated program or set of programs. The role oversees direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and the physical environment. This is a full-time, exempt, salaried supervisor role with an annual salary of $43,888. Hours vary, generally Monday through Friday and mostly during the day, with varying weekend work. The Program Director works at the program locations they oversee, which may include residential host-home and shared-living provider homes, vocational settings, or in-home settings, and travels as needed. The role manages Direct Support Professionals, Program Supervisors, and other program staff. It includes hiring and staffing activities, staff scheduling and training, performance management, employee safety, and handling or recommending employee discipline and termination. The Program Director oversees individual plans and records, program meetings, licensing and regulatory compliance, individual rights and assets, stakeholder and government relations, incident response, and coordination of health care and medication systems. The position also oversees purchasing, billing and utilization, budget-related staffing and financial controls, census performance, referrals and placements, and growth initiatives. It is responsible for safe and well-maintained program environments and vehicles. The Program Director must be available on-call to support staff, find coverage, or cover shifts as needed, and may perform other duties, including backfilling roles under their supervision. The position includes monthly visits to Host Homes, which may be up to 60 miles away or more.

Requirements

Bachelor’s degree, or an equivalent combination of education and experience that provides proficiency in the stated responsibilities.
Current driver’s license, car registration, and auto insurance if driving on behalf of the company or transporting individuals receiving services.
State-required licensure, training, and certifications.
Medication Management Certificate upon completion of company-provided training.
Mandatory Reporter Certificate upon completion of company-provided training.
Other training or certifications required by state or service line.
For specified programs, Arizona Behavioral Health programs must meet BHT requirements.
Must be at least 19 years old.
Ability to perform medium work: exert up to 50 pounds occasionally, up to 30 pounds frequently, and/or up to 10 pounds constantly to move objects.
Must travel as needed and be available on-call to support staff, find coverage, or cover shifts.

Nice To Haves

Two to three years of related experience in the Human Services Industry is preferred.

Responsibilities

Manage services and operations for assigned programs.
Oversee direct supports and person-centered planning and implementation.
Recruit and hire staff as needed in partnership with Talent Acquisition and in consultation with the Area Director.
Organize on-site orientation and training, monitor training compliance and documentation, conduct monthly staff meetings, and attend regional and other meetings as needed.
Design and monitor employee schedules to ensure shift coverage and minimize overtime.
Conduct performance snapshots and evaluations, and review and approve staff evaluations.
Coach employees; recommend and participate in discipline and termination decisions; manage staff terminations as necessary; and address emergency staffing situations.
Oversee employee safety, workers’ compensation compliance, safety training, and return-to-work assistance.
Act as QIDP when required; write and approve individual program plans and train staff on their implementation across shifts.
Audit individual records and program documentation for accuracy and completion.
Conduct progress meetings and required reviews, and provide and approve written progress reviews.
Oversee licensing and regulatory compliance, timely documentation, implementation of the company compliance plan, individual rights, and confidentiality.
Oversee the management and auditing of individuals’ funds and property.
Maintain professional relations and regular communication with individuals, families, case managers, and other stakeholders; serve as their point of contact and implement satisfaction improvement plans.
Engage in government and community relations, participate in advocacy, and ensure preparedness for home visits.
Implement strategies to prevent serious incidents, address safety concerns, review incidents, direct responses, and ensure incident reports are submitted on time.
Coordinate health care appointments and monitor individual attendance.
Oversee medication administration, documentation, security, and employee certification or training.
Approve medical supplies and equipment purchases and ensure employees are trained in their proper use.
Monitor food services against dietary plans, regulatory requirements, special needs, occasions, and individual choice; ensure relevant employee training or certification.
Approve food, supply, and equipment purchases; monitor invoices and credit card statements for accuracy and policy compliance.
Oversee census and attendance documentation for accurate billing, ensure program documentation is compliant, and monitor authorized versus delivered services.
Monitor staffing hours for budget compliance and support program growth initiatives.
Monitor census performance and escalate potential service disruptions to the Area Director and Regional Director.
Review referrals for fit, identify and escalate barriers, and coordinate site visits during the referral process.
Prepare for placements, including staffing, funding, home setup, and safety requirements.
Ensure vehicles are maintained, clean, and safe; implement vehicle safety and maintenance training; and address transportation safety concerns.
Maintain neat, clean, safe, age-appropriate program environments and oversee environmental safety, preventive maintenance, and repair of facilities and equipment.
Complete monthly visits at Host Homes up to 60 miles away or more.
Remain available on-call to support staff, find coverage, or cover shifts as needed; perform other duties as required, including backfilling supervised roles.