Program Director

Services for the Underserved•Brooklyn, NY

13d

About The Position

The Program Director supervises all program staff in Case Management to ensure quality care for residents with mental health diagnoses, HIV/AIDS, and histories of substance use. The role oversees individual client service plans in coordination with clinical staff, the counseling team, and clients, and ensures client contracts reflect service-plan goals. The Program Director coordinates assessments, referrals, intake and transitions, discharge planning, and relationships with other service agencies. The position also provides staff supervision, reporting, emergency and relief coverage, and may represent the agency in the community. Flexible shifts, including weekends, may be assigned.

Requirements

Master's degree required.
LMSW required.
Minimum of 3–5 years of supervisory experience.
Experience with the HIV/AIDS population and mental health.

Nice To Haves

CASAC preferred.
Bilingual English/Spanish speaking preferred.

Responsibilities

Know and apply applicable Federal, State, and Local laws and regulations, as well as agency policies, to the community residence program.
Directly supervise all program staff with regard to Case Management.
Develop and implement individual client service plans with clinical staff, the counseling team, and clients.
Ensure client contracts reflect service-plan goals and assist counselors in developing supporting intervention goals and activities.
Coordinate each client's Annual Functional Assessment Review and submit reports and recommendations to the Utilization Review Committee.
Maintain contact with other service agencies and ensure client placement for treatment and program activities, potentially including volunteer job placement.
Coordinate with the Intake Coordinator on orientation and transition of new residents into the program.
Participate in discharge planning.
Provide emergency and relief coverage as necessary.
Represent the agency with community groups and agencies as appropriate.
Prepare reports for the Assistant Deputy Director of Mental Health Services and Executive Director, including problems and proposals for changes to policies or program design.
Conduct supervisory meetings with all staff and maintain documentation of these meetings.
Work flexible shifts, including weekends, as assigned.
Perform other duties as assigned.