Program Director

Bridge Family Center•West Hartford, CT
•$68,000 - $73,000•Onsite

About The Position

The Bridge Family Center is seeking a full-time Program Director for its STTAR Home in Hartford, Connecticut, serving adolescent males in DCF care. With strong input and oversight from the Director of Residential Services, the Program Director is responsible for coordinating, implementing, and operating the program. The role manages daily operations, interfaces with community agencies and families, and oversees the program’s quality assurance. The position shares 24/7 on-call responsibilities with the clinical coordinator and includes coordination of a 24-hour staff schedule. It also involves operational and administrative oversight, staff development, documentation and licensing support, and coordination with community partners and service contractors.

Requirements

  • Minimum bachelor’s degree in human services or a related field.
  • Prior experience working with at-risk children or adolescents.
  • Experience in administrative management and staff supervision; experience in a 24/7 residential setting is preferred.
  • Valid Connecticut driver’s license with a clean driving record and ability to transport clients.
  • Possess, or be able to obtain after hire, required certifications, including Therapeutic Crisis Intervention (TCI), Adult First Aid/CPR, and DCF Medication Administration.
  • Excellent organizational skills.
  • Ability to communicate clearly verbally and in writing.
  • Investment in a team approach.
  • Cultural sensitivity.

Nice To Haves

  • Experience in a 24/7 residential setting.

Responsibilities

  • Coordinate the 24-hour staff schedule in accordance with DCF and Bridge requirements.
  • Maintain a system of 24-hour on-call supervision.
  • Regularly review payroll, pay program bills, and maintain the petty cash supply.
  • Coordinate and ensure compliance with operational program components, including medication administration, behavior management, documentation, recreation, menus, grocery shopping, vehicle maintenance, fire drills, and physical plant repairs and upkeep.
  • Work with the IT Director and Maintenance Manager to coordinate program service contracts and communicate with contractors, including electricians, plumbers, Cintas, and Associated Security.
  • Maintain positive working relationships with agencies and partners, including DCF, schools, after-school programs, legal representatives, cultural agencies, and religious and spiritual agencies.
  • Share 24/7 on-call duties with the clinical coordinator.
  • Comply with record-keeping and documentation requirements and provide information and documentation required by DCF.
  • Participate in hiring, training, and annual evaluation of an effective, cohesive staff team.
  • Assist the Director of Residential Services with DCF licensing requirements and preparation for biennial licensing visits.
  • Manage the program’s daily operations and oversee its overall quality assurance.
  • Interface with appropriate community agencies and families.

Benefits

  • Medical and vision coverage
  • Dental coverage
  • Employer-paid life insurance
  • Flexible Spending Plans
  • 403(b) plan with employer match
  • 19 days of vacation to start, increasing annually for the first five years
  • Paid sick time accruing at one day per month
  • Two personal days per fiscal year
  • Eight paid holidays
  • Eligibility to participate in the Public Service Loan Forgiveness Program
  • $3,000 sign-on stipend, with $1,500 paid after three months of employment and $1,500 after six months
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