Program Director

PROMESA R.H.C.F.•New York, NY

6d•Onsite

About The Position

Seedco is an affiliate of The Acacia Network, a leading human services organization in New York City and one of the largest Hispanic-led nonprofits in the State. Seedco advances economic opportunity for people, businesses, and communities in need. The Recovery Works program aims to address the low rate of long-term employment among individuals exiting treatment by integrating workforce development with recovery support services. This program provides job readiness, sector-based training, and long-term coaching, alongside clinical recovery support, to promote sustainable economic independence for individuals in substance use or behavioral health treatment. The services are trauma-responsive, evidence-informed, and developed through collaborations with clinical providers, employers, and community organizations.

Requirements

Bachelor’s strongly preferred.
Minimum 5 years of progressive leadership in workforce development, behavioral health, or recovery services, including at least 3 years supervising multidisciplinary teams.
Demonstrated expertise in trauma-informed, evidence-based service delivery for individuals in substance use or behavioral health recovery.
Track record managing milestone-driven, performance-based contracts and cost-reimbursement structures with public or philanthropic funders.
Proficiency with Salesforce or a comparable case management/CRM platform for participant tracking and outcomes reporting.
Windows 365 preferred.
Strong partnership development, fiscal management, staff coaching, and written and verbal communication skills.

Nice To Haves

Lived or professional experience with recovery communities.
Familiarity with the Acacia Network and the NYC workforce ecosystem.

Responsibilities

Direct day-to-day operations across all program stages including Engagement & Stabilization, Workforce Readiness, Skill Building, Employment Services, Peer Mentoring, and Wrap-Around Supports.
Perform team hiring and onboarding duties.
Serve as primary liaison with Acacia-affiliated treatment partners, employer networks, and community providers to sustain referral pipelines and placement opportunities.
Hire, coach, and evaluate the 9-member program team, including the Lead Case Manager, Lead Employment Specialist, Peer Recovery Coordinator, and Education/Training Coordinator.
Coach and build and enhanced team cohesiveness through regular communication and active listening; developing relationships w/each team member.
Ensure that the program and team are operating toward completion of performance goals and adjust staffing, responsibilities, and activities to meet milestones.
Track milestone achievement in Salesforce (250 enrolled, 210 soft-skill completions, 75 credentials, 149 placements), oversee retention coaching at 30/90/180 days, and lead corrective action to maximize program performance.
Manage the program budget, approve OTPS expenditures to remain on budget.
Ensure trauma-responsive, evidence-informed service delivery and timely funder reporting against contracted outcomes.
Other responsibilities as assigned.
Interacts with: Seedco Executive Director, Acacia Leadership, key points of contact as assigned at Acacia Behavioral Health affiliates