Program Director | Adult Services

Valley Behavioral Health•Salt Lake City, UT

4d•Onsite

About The Position

The Program Director oversees all aspects of one or more clinical programs to ensure high-quality clinical services, customer service, operational continuity, financial success, and regulatory compliance. The Director plans and executes program-specific strategic initiatives and projects in alignment with the organization's mission, strategic plan, and key performance indicators.

Requirements

Bachelor's degree in business, healthcare management, social work, or related field.
Two years of program leadership experience

Nice To Haves

Master's degree in business, healthcare management, social work, or related field
Clinical license in state of practice (LCSW, CMHC, LMFT, LPC)

Responsibilities

Supervises the delivery of clinical services and ensures that service, quality, licensing, and regulatory standards are met
Leads a team of directors and managers and ensures that staff understand program business plan and how each member of the team services to ensure fulfillment
Ensures the development and delivery of evidence-based programming
Develops Key Performance Indicators, monitors performance, and addresses deficiencies
Monitors financial information to ensure performance within approved budget parameters
Cultivates and maintains stakeholder relationships
Monitors aggregate and individual productivity trends and ensures that documentation of care delivery is accurate, timely, and compliant
Ensures staff competency with technology, documentation requirements, brand expectations, and other required knowledge and skills relative to program plan and KPIs
Partners with Quality Assurance to support client experience initiatives and compliant resolution
Partners with Human Resources to execute people initiatives to attract, retain, and develop talent. Supports training, culture, and diversity, equity, inclusion, and belonging initiatives. Supports the resolution of employee relations issues.
Works with Quality Assurance, Executive Leadership, and external licensing agencies and payers to ensure service delivery quality and compliance, and to resolve issues
Models professional behavior and builds a service-focused, accountable, and supportive team

Benefits

Tenure-based service increases
Performance bonuses
On-Demand Pay
15 days of accrued paid time off annually (increasing by one day with each year of service)
10 paid holidays
2 wellness days
Paid parental leave
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Voluntary accident insurance
Voluntary hospital indemnity insurance
Voluntary critical illness insurance
Voluntary financial protection insurance
Pet insurance
Basic Life Insurance
Accidental Death & Dismemberment Insurance
Long-Term Disability Insurance
Garner HRA (up to $2,000 for individuals and $4,000 for families)
Health Savings Account (HSA) with company match (up to $900 for individuals and $1,800 for families)
401(k) plan with company match up to 6% of annual salary
Tuition reimbursement
New licensure reimbursement
Paid training
Conference attendance
Continuing education reimbursement
Paid time for continuing education