GILEAD - Program Director

Oak Hill/Gilead • Middletown, CT

21h • $83,000 - $93,000 • Onsite

About The Position

Gilead Community Services seeks an experienced and committed leader to serve as the Residential Program Director for its adult MRO (Medicaid Rehab Option) programs located in Middletown, CT. The role provides clinical and administrative oversight of a therapeutic residential setting, ensuring high-quality, recovery-oriented care for adults seeking to build skills for independent living. This is a unique opportunity to lead two highly valued, clinically rich coeducational adult programs that deliver high quality rehabilitative services in a strength-based model serving individuals with chronic mental health and co-occurring substance use challenges. The successful candidate will lead two programs focused on supporting adults in building skills to address the internal and interpersonal barriers preventing them from living successfully and independently in the community. The position is designed to ensure compliance with DMHAS licensing, contractual requirements, and CARF standards while making a meaningful impact by fostering strong, collaborative relationships with families, neighbors and local community to support a positive and responsive group home environment.

Requirements

• Master’s degree required.
• Must hold (or be eligible for) CT associate-level clinical licensure and be working toward full licensure (LCSW, LPC, LMFT), with 6+ years of experience in the field of mental health and addictions.
• Experience in administrative supervision.
• A calm, steady presence to a fast-paced program for adults, ability to manage competing needs and lead effectively in a dynamic and demanding environment.
• Experience with severe and prolonged mental illness, and substance abuse disorders through supervision, staff training, education, and program development.
• A hands-on, engaged leader who thrives in a dynamic, 24/7 environment that is comfortable rolling up your sleeves, supporting the staff and participants.
• A valid driver’s license and automobile insurance.

Nice To Haves

• Union and previous program oversight experienced preferred.

Responsibilities

• Lead high-quality, recovery-focused care
• Oversee clinical and administrative operations for an adult residential mental health program.
• Ensure services align with Gilead’s mission and recovery principles, with an emphasis on trauma-informed, person-centered care.
• Guide admissions, service planning, and discharge processes to maximize impact and maintain fiscal stability.
• Ensure provision of evidence-based best treatment modalities, trauma informed and culturally sensitive clinical care.
• Supervise and develop clinical and program staff, ensuring strong performance and continuous growth.
• Oversee staffing levels, hiring, and retention efforts in partnership with Human Resources.
• Develops a positive, supportive work environment that promotes staff engagement and job satisfaction.
• Monitors and maintains compliance with contractual and licensing requirements (DMHAS, CARF, DPH, etc.) and, especially, with Medicaid Rehab Option billing requirements.
• Build and maintain relations with clinical and managed care system partners.
• Responds to after-hours needs on a rotating on-call basis to support program continuity and risk management.
• Act as a liaison to municipal, state, private, and community partners.
• Collaborate with Gilead’s other program leaders to improve policy, develop, and refine services implementation aligned with organizational goals.
• Participates as a champion of Gilead’s culture through agency development initiatives and community events.

Benefits

• Generous paid time off (up to 4 weeks paid vacation, 13 holidays, 2 paid personal days, 12 sick days).
• Truly affordable medical, dental and vision benefits that save you nearly 50% more than the national average.
• Investment in your future through our 401(k)-retirement plan and match, scholarship programs, tuition reimbursement, and professional development opportunities.
• Peace of mind with free long-term disability insurance and affordable short- and long-term life insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager