Program Director

State of Indiana • Indianapolis, IN

3d

About The Position

The Program Director provides leadership, guidance, and active participation in the Quarterly Census of Employment and Wages (QCEW) program within the Indiana Department of Workforce Development. The role supervises the QCEW team and works to maximize productivity, data accuracy, associate development, and innovation through business planning, training, and operations management. The team’s employment data serves as a benchmark for monthly survey-based estimates and supports analysis and other work products produced by the Research & Analysis group.

The position requires communication and organizational skills. Limited travel to Bureau of Labor Statistics events is required, and occasional communication with staff outside office hours may be necessary. The role may lead an assigned work group. It is exempt from overtime compensation; employees may work more than 75 hours per pay period without additional compensation and must report at least 75 hours per pay period of work and/or paid leave to receive their base biweekly salary. Other duties may be assigned or changed at any time.

Requirements

• Specialized knowledge of program subject matter gained through experience and/or education.
• Extensive knowledge of provider agencies and their programs and services.
• Extensive knowledge of source materials and references, including federal and state laws governing programs.
• Ability to develop and implement principles and policies and discern their far-reaching implications.
• Ability to present to internal and external customers, the public, government officials, and other stakeholders.
• Ability to analyze information and evaluate results to choose solutions and solve problems.
• Ability to work effectively with a wide variety of stakeholders.
• Ability to prepare monthly finance and accounting reports for program budgets and grants.
• Ability to delegate work, set clear direction, and manage workflow.
• Ability to provide feedback and guidance, take corrective action, coach, and develop employee skills.
• At least 9 years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered in lieu of a degree; a degree is not required.
• Ability to perform essential functions with or without reasonable accommodation.

Responsibilities

• Establish and monitor program objectives, key performance indicators, and actions to achieve them.
• Direct, plan, or implement program policies, objectives, and activities to maintain operations or increase productivity.
• Interpret and explain policies, rules, regulations, or laws to organizations, officials, or individuals.
• Recommend and implement corrective action plans to solve program problems.
• Prepare reports for approval, including reports related to funding or implementation of services.
• Direct or coordinate financial and budget activities to fund operations, maximize investments, or increase program efficiency.
• Ensure program requirements comply with federal and state policies and grant requirements.
• Develop and train employees or agency consultants on program requirements and usage.
• Coordinate and deliver communications plans and communications.
• Serve on boards of directors, management committees, or other governing boards.
• Recruit, select, onboard, and train employees, clarifying role responsibilities and expectations and supporting professional development.
• Set expectations, measure progress, provide ongoing feedback, and evaluate employee performance.
• Ensure work meets quality standards, deadlines, and proper procedures.
• Lead an assigned work group, as applicable.

Benefits

• Three medical plan options, including prescription coverage, plus vision and dental plans
• Wellness Rewards Program with gift card rewards for completing wellness activities
• Health savings account with biweekly state contributions
• Deferred compensation 457(b) account with employer match
• Two fully funded pension plan options
• Paid New Parent Leave and paid Childbirth Recovery Leave for eligible mothers
• Paid community service leave
• Combined paid vacation, personal, and sick leave
• Paid holidays
• Education reimbursement program
• Group life insurance
• Referral bonus program
• Employee assistance program with covered behavioral health visits
• Public Service Loan Forgiveness qualified employer
• Free parking for most positions
• Free LinkedIn Learning access

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed