Program Director

Youth Advocate Programs•Opelika, AL

About The Position

The Program Director is responsible for the overall administration of the Lee County Program serving children and families, as well as the referring authority. Responsibilities include providing participant services, managing personnel, and overseeing the budget. The position ensures that participant services meet contract or third-party payor requirements, supports individualized strength-based service planning using the wraparound plan model, and oversees staff and service delivery. The Program Director also manages required administrative, fiscal, billing, and reporting processes and identifies opportunities for program growth.

Requirements

A master's degree is generally required; commensurate experience in a community-based agency program may be accepted.
At least one year of experience in a community-based human services program is required, except where funding or regulatory requirements mandate a specific degree or credential.
Demonstrated experience providing program leadership, coordinating services, and/or supervising staff.
Experience using Electronic Health Record (EHR) systems and other data management platforms.
Proficiency in Microsoft Office 365, including Outlook, Word, Excel, PowerPoint, and Teams, and general computer and technology skills.
Strong organizational, interpersonal, problem-solving, verbal communication, and written communication skills.
Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
Valid driver's license, reliable transportation, and current automobile insurance coverage.

Nice To Haves

Experience working with children, youth, adults, and families in community-based settings.
Bilingual Spanish-speaking candidates are strongly preferred.

Responsibilities

Oversee services provided to participants and their families referred to the program.
Ensure participants receive the required hours, contacts, services, specified funds, and activities under contracts with referring authorities or third-party payors.
Ensure services are authorized or reauthorized by the referring authority or third-party payor.
Oversee intake, including interviewing referrals and appropriate family members with referring authority staff.
Develop and implement individualized, strength-based service or treatment plans using the wraparound plan model in collaboration with participants and families.
Monitor staff service delivery and ensure staff implement plan goals and revisions resulting from changing needs or case reviews.
Identify, recruit, hire, train, monitor, and supervise direct service professionals and administrative staff in accordance with YAP, Inc. personnel policies and procedures, including the matching zip code recruitment policy whenever possible.
Ensure staff qualifications meet requirements imposed by the referring authority or third-party payor.
Provide staff development and training sessions as required by YAP, Inc. policies and promote cross-training among staff.
Conduct staff meetings and training sessions for program personnel, and attend meetings and trainings as assigned by the regional director.
Assist staff with creative problem-solving, including securing professional resources for participants and families.
Ensure participant and family activities address education, employment, social, and other needs.
Develop discharge plans that include community linkages to support participants and families after services end.
Ensure required timelines and due dates are met, including submission of administrative, fiscal, billing, database, referral authority, and third-party payor documentation and reports.
Manage the local program within budget parameters.
Identify new opportunities and projects to support the growth and development of YAP, Inc. programs and services.