Bilingual Program Director, Workplace Advisory (FR/ENG)

BGIS•Montreal, QC

2d•Hybrid

About The Position

The Program Director, Workplace Advisory is responsible for planning, developing, delivering, and reporting on the program of projects assigned to team members. All projects must be delivered within scope, schedule, and budget, adhering to BGIS and client procedural boundaries. This role oversees Occupancy Planning projects, the implementation of Workplace Technologies (including reservation tools, BI insights, sensor programs), and other Workplace Solutions related projects. The Program Director is also accountable for the direct supervision of all assigned project team members.

Requirements

Exceptional project management skills.
Strong organizational, documentation, and reporting skills.
University graduation or professional certification (e.g., Change Management).
More than five years up to ten years of relevant work experience.
Self-motivated and proactive.
Process & metrics interpretation, development & analysis skills.
Effective client service / management skills.
Strong interpersonal skills.
Excellent verbal and written communication skills.
Ability to manage multiple assignments simultaneously.
Estimating/forecasting skills.
Problem-solving and conflict management skills.
Knowledge of, and experience with Workplace Solutions industry standards and regulations.
Software proficiencies: Float, MS Excel, MS Project, MS Outlook, AutoCAD.
Bilingual in French and English (FR/ENG).

Nice To Haves

Specific experience and skills related to Workplace Strategy, Workplace Technologies, Change Management, and Drawing & Occupancy.
Project Management Accreditation.
Change Management (Prosci or other recognized accreditation).
Valid driver’s license.

Responsibilities

Plan, develop, deliver, and report on assigned projects.
Ensure projects are delivered within scope, schedule, and budget.
Oversee Occupancy Planning projects.
Manage the implementation of Workplace Technologies (reservation tools, BI insights, sensor programs).
Supervise and mentor project team members.
Recruit talent for the team.
Manage performance, recommend compensation adjustments, and utilize team skills for professional development.
Manage Workplace Solutions-related projects from conception to completion, including drawing & occupancy projects, Serraview, Reservation Systems, and Sensor Programs.
Leverage Change Management methodology for project success.
Execute feasibility analysis and program development.
Manage projects and programs in accordance with legal requirements and BGIS processes (scope, schedule, financial, reporting, document, communications, risk, environmental, procurement & contracting, commissioning, close out, and moves management).
Ensure project delivery teams meet fee, cost, and service-level goals.
Communicate effectively with account team members, clients, contractors, and industry bodies.
Develop business cases for projects in collaboration with the client and Senior Director of Workplace Advisory.
Identify and pursue opportunities for additional BGIS services.
Identify best-in-class processes, governance, communication, and risk management in project delivery.
Provide insights for innovation in client and project delivery solutions.
Identify operational and cost efficiencies for clients and BGIS.
Share learnings and best practices.
Provide program execution reporting for BGIS and client needs.
Analyze resourcing, project status, financial status, and key performance indicators.
Oversee and manage the delivery of assigned programs of projects.
Ensure proper assignment and resourcing of program elements.
Track and manage program progress to meet client timelines and team needs.
Ensure timely project and administrative reporting and systems input.
Oversee the development and delivery of annual capital plans, including milestone schedules and decision-making for implementation.
Perform other duties as assigned.