Program Director of Health and Safety Advocacy

YWCA Seattle King Snohomish • Snohomish County, WA

12d • $98,000 - $105,000 • Onsite

About The Position

The Program Director of Health and Safety Advocacy leads YWCA Seattle | King | Snohomish’s Community Advocacy, Health Access, and BABES programs across King and Snohomish Counties. The role provides leadership, operational oversight, and support to approximately 20 staff members through five direct reports: the Community Advocate Supervisor, Health Access Supervisor, and three BABES staff members. The Director develops supervisors, maintains service quality, oversees budgets and contract compliance, and ensures staff have the resources and direction to serve participants effectively.

The position works with other Health and Safety leaders to strengthen connections among advocacy, health access, housing, legal services, and community resources. It supports coordinated services that reflect participant goals, readiness, safety, and access needs. The designated home office may be any relevant YWCA site in King or Snohomish County. The position is in person at YWCA sites and in the community, with regular local travel and a consistent presence across locations including Seattle, Renton, Kent, Everett, and Lynnwood. Hybrid and remote work are not available.

The role requires applying YWCA’s Race and Social Justice principles, understanding how oppression affects communities served, working effectively across cultures, and advancing equitable services and outcomes. The work includes exposure to accounts of trauma and emotionally intense participant situations; supervision, consultation, and staff support resources are important parts of the work environment.

Requirements

• At least five years of relevant experience in Gender Based Violence advocacy, community health, or related program delivery.
• At least three years of program leadership experience, including staff development, operational coordination, and performance accountability; experience requirements may overlap.
• Experience overseeing program requirements, service quality, documentation, and reporting.
• Working knowledge of budgets, grant-funded services, and contract compliance.
• Understanding of trauma-informed services, participant choice, confidentiality, and professional boundaries.
• Ability to support supervisors, address complex concerns, and make sound decisions across multiple programs and locations.
• Demonstrated commitment to antiracism, cultural humility, and equitable services.
• Strong communication, organizational, relationship-building, and problem-solving skills.
• Ability to use service data and participant feedback to guide improvements.
• Proficiency with common office software, electronic records, and reporting systems.
• Ability to travel regularly and maintain an in-person presence across relevant sites in King and Snohomish Counties.
• Relevant combinations of education, training, and professional or community leadership experience will be considered.

Nice To Haves

• A bachelor’s degree in human services, public health, social work, or a related field is preferred.

Responsibilities

• Lead Community Advocacy, Health Access, and BABES, setting priorities and consistent expectations across programs and locations.
• Translate organizational goals and funding commitments into staffing and service plans.
• Monitor service capacity, participant access, and operational needs, addressing concerns with supervisors and leadership.
• Guide program expansion and service-delivery changes, including staffing, workflows, and site readiness.
• Maintain procedures supporting culturally relevant, trauma-informed, participant-centered services.
• Lead and develop direct reports through individual meetings, coaching, and performance feedback.
• Support supervisors with performance, workloads, coverage, and complex participant concerns.
• Oversee hiring, onboarding, evaluations, and employment actions in partnership with Human Resources.
• Review and approve direct reports’ timesheets and time-off requests.
• Promote staff development, accountability, healthy boundaries, and practices addressing secondary trauma; coordinate shared training and collaboration.
• Establish referral pathways and warm handoffs across advocacy, health access, housing, and legal services, and strengthen connections to employment, financial education, and children’s services.
• Ensure service coordination respects participant choice, protects confidentiality, and avoids unnecessary repetition of personal experiences.
• Support supervisors with serious participant complaints, safety concerns, and decisions beyond their authority.
• Use participant feedback and service information to improve access, responsiveness, and equitable outcomes; monitor participant goals and sustained stability alongside service counts.
• Develop and monitor budgets with Finance and organizational leadership; review staffing costs, spending, participant assistance, and resource needs against approved budgets.
• Oversee approval practices for hotel placements, flexible assistance, and other program expenditures; address spending concerns and recommend adjustments within funding requirements and delegated authority.
• Ensure financial documentation and approvals are complete and timely.
• Oversee grant and contract requirements, file review practices, documentation, audit readiness, reporting, monitoring visits, and responses to findings.
• Ensure staff follow privacy, confidentiality, consent, and information-sharing requirements; identify compliance concerns and implement corrective actions with organizational partners.
• Maintain relationships with funders, community organizations, healthcare partners, and other service providers.
• Collaborate with housing and legal services leaders to resolve barriers and strengthen coordinated support.
• Work with the Director of GBVSS Strategic Partnerships and Funding Development to identify service needs and support sustainable funding.
• Contribute program expertise, outcome information, and operational input to funding proposals and partnership planning; represent programs in community and organizational meetings.
• Apply Race and Social Justice principles to staffing, supervision, resource decisions, and service delivery.
• Identify barriers affecting Black and African American participants and other communities furthest from opportunity; support culturally responsive practices and an inclusive environment.
• Review differences in service access and outcomes and lead practical improvements.

Benefits

• Medical insurance
• Retirement plan, including voluntary enrollment in the 403b plan at hire and eligibility typically after two years for the YWCA retirement fund with a 14% employer contribution
• Generous vacation leave
• Holiday leave
• Sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed