About The Position

The Program Director oversees the delivery of services to individuals with developmental disabilities, ensuring compliance with all contractual, legal, and regulatory requirements. This role involves managing service sites, implementing plans of correction, monitoring incident reports, and ensuring the thorough investigation of any incidents of abuse, neglect, or mistreatment. The Program Director is responsible for overseeing the development and implementation of service plans and personal futures plans, including staff training and documentation of consumer progress. This position also involves managing budgets, consumer finances, and ensuring compliance with health and safety programs. Additionally, the role requires fostering positive relationships with external agencies, funding sources, and promoting team spirit among staff. The Program Director coordinates client services, manages program vacancies, and ensures client and guardian participation in planning. This role is a core member of the Interdisciplinary Team, ensuring continuous Active Treatment and maintaining contact with families and advocates.

Requirements

  • BA/BS in Business, Health Care Administration, or Social Services
  • A minimum of four years of verifiable work experience providing services and supports to individuals with developmental disabilities
  • Experience in managing systems, processes, and people
  • Ability to communicate verbally and in writing
  • Working knowledge of Federal, State, and local regulations concerning services to individuals with intellectual disability and/or other developmental disabilities
  • Must have good organizational skills and attention to detail
  • Proven supervisory skills
  • Capable of working flexible hours, covering direct care shifts as necessary
  • Must be able to travel between service sites, staying overnight as necessary
  • Ability to lift a minimum of 50 lbs
  • Ability to kneel, bend at waist and knees, or get into any position that may be required to provide individual related care during emergencies

Nice To Haves

  • Two years previous supervisory experience preferred

Responsibilities

  • Monitors to ensure all service sites deliver services in accordance with contractual, legal, and regulatory requirements
  • Implements/coordinates any necessary plans of correction from a regulatory body
  • Demonstrates an understanding of client’s rights, protection, and safety
  • Monitors all incident reports to ensure patterns of incidents are addressed
  • Shares all incident reports with appropriate external agencies (area program, social services, etc.) when necessary and appropriate
  • Participates in regularly scheduled quality and safety committee meetings
  • Incidents of consumer abuse, neglect or mistreatment are investigated in a timely and thorough manner. Plan of Correction is initiated to prevent recurrences
  • Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff
  • Ensures all written training programs are implemented and revised as needed
  • Documents consumer progress or regression
  • Initiates discharge planning if appropriate
  • Maintains records appropriately
  • Maintains fiscal spending within limits of approved budget, e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc.
  • Monitors all consumer finance documentation
  • Implements/monitors compliance with company Health and Safety programs
  • Attends industry functions to promote positive relationships with other providers
  • Develops positive relationships with all funding sources to promote new business
  • Uses leadership and communication skills to motivate team members toward agency objectives
  • Fosters team spirit and company pride among team members and agency
  • Manages budgeted staff hours to provide effective and efficient service delivery
  • Ensures consumer and guardian participation in development of service plan and personal futures plan
  • Coordinates development of each client’s personal futures plan
  • Coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such
  • Schedules and chairs screening for program vacancies
  • Develops waiting list for potential consumer vacancies
  • Assists in the Development and ensures implementation of service plan within 30 days of moving in, annually, when significant changes occur, and when moving out
  • Demonstrates knowledge of contractual, legal, and regulatory requirements
  • Point of contact for Regulatory reviews
  • Develop and Implement Program Plans for individuals
  • Core member of Interdisciplinary Team
  • Ensure the provision of continuous Active Treatment
  • Flex schedule to accommodate needs of the home/individuals supported
  • Maintain contact with family/guardians and advocates
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