Program Director-Housing and Crisis Intervention

Briarpatch Youth Services•Fitchburg, WI

3d•Onsite

About The Position

The individual in this position provides oversight of the development and delivery of services to youth, young adults, and their families experiencing homelessness, housing instability, and/or in need of crisis intervention services. They will ensure that these services are provided in accordance with contractual and youth shelter licensure requirements and agency philosophy. They understand the need to work as a collective agency and can see the bigger picture beyond each program, which sometimes entails making difficult decisions. Additional duties are assigned and performed under the supervision of the Executive Director. The Program Director - Housing & Crisis Intervention is one of two Program Directors and a member of the Leadership Team.

Requirements

Requires a broad knowledge base of youth development and community level systems that include housing and child welfare.
Be able to show a demonstrated competence in the following areas: Written and verbal communication skills, Program development, Program and personnel management Nonprofit sector relationships.
Must possess high-level tech skills which include the ability to create presentations, use of web-based reporting platforms, folder systems, spreadsheets, and documents.
Knowledge of trauma-informed care, harm reduction, and skilled at tailoring culturally responsive crisis stabilization techniques.
7+ years relevant experience
5+ years team supervisory experience
Must have knowledge of social service systems
DCF Requirements
A bachelor’s degree or higher and 2 or more years of supervised child welfare work experience as approved by the WI Department of Children and Families.
OR Five or more years of experience working in a licensed group care setting working with children or adults as approved by the WI Department of Children and Families.
Ability to lift 25 lbs.
Ability to sit and/or stand at a desk for most of the day.
This position requires a valid driver's license and a driving record that will allow the person to operate agency-owned motor vehicle that includes the 12-passenger van.
Must be able to provide transportation periodically.
Reliable transportation to/from work is required.

Nice To Haves

Experience supervising managers
Experience serving on a senior leadership or executive team
Experience with operations and compliance in grant funded programs with knowledge of grant-reporting tools and data management
Bachelor’s degree or higher preferred
Bilingual preferred

Responsibilities

Program Administration – 35% Participates in the preparation of annual budgets for all cost centers. Ability to understand DCF compliance policies and support Managers in the application of policies. Ensures that monthly, quarterly, and annual reports for all client service areas contain desired information and are accurate and completed in a timely manner and are distributed to the appropriate individuals. Participates in fund development and grant writing activities as requested. Monitors each program’s compliance with contractual requirements, licensing rules, and with agency standards, policies and procedures. Participates in inter-agency committees and meetings.
Supervisory – 30% Provides direct supervision to the Program Managers in Youth Advocacy Services, Shelter Services, and Street Outreach Services; including hiring, on-boarding, disciplinary actions, coaching, and completion of employee performance evaluations in accordance with agency policy. Participates in program development and program evaluation activities, including formulation of policies and procedures. Works closely with Program Managers towards problem solving, conflict resolution, completion of tasks, goals, and outcomes. Assists Program Managers with the development of annual goals and objectives for their respective programs.
Direct Program Support – 15% Provides Youth Shelter on-call support and direct coverage to clients as program needs dictate. Shelter coverage may occur from time to time. Must maintain shelter certification through training.
Community Connector – 10% Represents the agency at meetings of professional, community organizations, and at statewide (and possible national) conferences. Participates in summit and conference planning committees that address our service areas and client needs. Acts as a liaison between the agency and those organizations/agencies providing funding and/or regulatory oversight. Facilitate quarterly Shelter Advisory Committee meetings.
Overall Agency Support and Morale – 10% Maintain flexibility to jump in and problem solve. Volunteer at agency events and meetings. Performs other reasonable and related duties as assigned.
Supervisory Responsibilities: Up to four (4) individuals and short-term team supervision should a manager vacate their role.