Program Development Manager (Denver)

Innovive Health • Denver, CO

11d • Hybrid

About The Position

The Program Development Manager is responsible for developing and maintaining referral relationships in their service area through marketing and execution of executive strategy efforts with physicians, nurse colleagues, support staff and professionals in the community, hospitals, health systems, and vendors. The position is a vital part of Innovive’s census integrity program, fostering growth with appropriate patient referrals that meet the census goals of Innovive, including the assessment and evaluation for potential patients, and working closely with referral sources. The incumbent partners with the Clinical Leadership team and executive leadership to provide feedback and improvement ideas for business development efforts. In addition, this position will be charged with assisting in the recruitment of fellow nurse colleagues who are interested in home health nursing and would meet the competencies of a home health nurse and thrive within Innovive’s culture.

Requirements

• Graduate of an accredited school of professional nursing
• 2+ years’ experience in a sales or marketing role in the healthcare sector
• 2+ years’ experience in a management or strategic growth position with demonstrated results.
• 2+ years’ experience in home health environment, preferably providing patient care.
• Strong MS Office skills with the ability to quickly learn and adopt new technology.
• Is currently licensed as an RN through the State Board of Nursing and meets one of the following criteria: RN with a bachelor’s degree in nursing and one year of related working experience OR RN with a diploma or associate degree with two years related work experience.
• Licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order, or other means of reliable transportation.
• Possesses and maintains good physical stamina.
• Has presented a pre-employment physician’s health clearance including a negative TB test and/or CXR and other tests as required by the organization’s policy.
• Possesses and maintains current CPR certification.
• Has satisfactory references from nursing school, previous (or current) employers and/or professional peers.

Nice To Haves

• Experience with Salesforce
• 2+ years’ experience in business development or related field

Responsibilities

• Promotes census growth through ethical and appropriate admissions that fit Innovive’s core strengths.
• Drives business development initiatives and census growth through a combination of new referral source development and existing referral source growth.
• Researches, identifies, and engages potential referral sources; develops and delivers compelling proposals, presentations, and pitches to key decision-makers.
• Promotes Innovive’s competitive advantages and executive strategy to compel referral sources to view us as their preferred Home Care Agency.
• Proactively establishes and maintains effective vendor relationships schedules, d and participates in business development meetings referral sources at an established cadence.
• Meets or surpasses the activity targets set by leadership.
• Tracks and reports on business development activities, performance metrics, and key achievements using Salesforce.
• Utilizes data and analytics to inform decision-making and optimize strategies.
• Acts as a liaison between Innovive and referral sources in territory as an initial escalation point and partners with the Strategy team and Intake Department to ensure a smooth referral process.
• Participates in regularly scheduled strategy meetings by updating the team on the latest marketing, business development and recruitment efforts, autonomously identifying barriers to success for collaborative problem solving.
• Communicates with physicians and other agencies providing nursing or related services on a consistent basis to ensure continuity of care and implementation of a comprehensive care plan.
• Acts as part of the interdisciplinary care team when providing nursing services.
• Conducts and creates educational opportunities for the referral community regarding home health skilled services.
• Identifies, coordinates, and participates in local community events to promote brand awareness and enhance relationships with vendors, providers, and referral sources.
• Identifies process improvement opportunities based on patient satisfaction, physician, facility, and community feedback.
• Exemplifies our care coordination model where we work closely as an interdisciplinary care team.
• Ensure that the referral process for new referral sources is efficiently coordinated with Intake, facilitating a seamless transition for patients from their current care setting to Innovive’s services within the established timeframes.
• Coordinates directly with the Talent Acquisition Specialists to identify recruitment needs, understand current recruiting initiatives and ensure referral of qualified candidates.
• Participates in new employee orientation, engage with new case managers, and serve as a resource alongside the Clinical Team.
• Adheres to HIPAA laws and maintains patient confidentiality always.
• Performs other duties as assigned.

Benefits

• Continuing education as requested or required by supervisor
• Personal responsibility for educational activities to enhance job-related skills and abilities
• Attendance at mandatory education programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree